Responsibilities

• Marketing and Social Media Support
• Support marketing initiatives across all property outlets, following priorities established by the Director of Event Sales in coordination with the General Manager.
• Create engaging social media content, including photos, short-form videos, Reels, Stories, and written captions that showcase the property, events, and guest experiences.
• Develop and maintain content calendars with guidance, highlighting upcoming events, promotions, seasonal offerings, and event sales opportunities.
• Schedule and publish approved content on Meta platforms, including Facebook and Instagram, using Meta Business Suite and related tools.
• Monitor social media trends and recommend relevant content ideas, formats, and opportunities to reach new audiences.
• Assist with email marketing campaigns and property communications, using approved messaging and templates.
• Understand and follow brand guidelines and established best practices.
• Apply feedback and ongoing training to create content that builds awareness of the property and maintains a consistent brand identity.
• Learn to interpret social media analytics and use findings, with guidance, to improve content performance.

Requirements

• Interest or experience in at least one of the following: hospitality, sports marketing, or event and wedding marketing.
• Working knowledge of Facebook, Instagram, and Meta tools, with hands-on experience creating social media content. Experience gained through internships, coursework, or volunteer projects is welcome.
• Familiarity with content calendars, short-form video, and current social media trends.
• Strong organizational skills, attention to detail, and the ability to manage tasks and deadlines with guidance.
• Clear, professional written and verbal communication skills.
• A welcoming, service-oriented approach to working with clients, guests, and colleagues.
• Openness to feedback, ongoing training, and learning new tools and procedures.
• Willingness to learn event sales, detailed event planning, account management, and payment procedures.
• Availability to work on-site according to event and business needs, including some evenings and weekends.

Preferred

• A degree in marketing or a related field.
• Experience creating content for a business, organization, team, or event. Internship-level experience is acceptable.
• Familiarity with content creation and editing tools, such as Canva or comparable platforms.