Responsibilities

• Support with daily management of social media channels
• Reputation management across a variety of platforms
• Perform administrative duties such as website updates, media reservations and itineraries, collateral organization, and upkeep of filing systems.
• Assist Director of Marketing & Communications in scheduling appointments, meetings and other departmental tasks.
• Assist with monthly reporting and auditing of brand image.
• Work closely with operational departments, PR agencies and local partners to stay informed of relevant news and updates to maximize opportunities for exposure.
• Order and maintain office supplies & filing system
• Perform additional tasks as required

Requirements

• Bachelor’s Degree preferred.
• Two years’ experience in customer service in a hotel environment.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Ability to communicate customer needs and resolve complaints independently.
• Ability to establish and master goals.
• Ability to identify and assist in the development of accounts.
• Ability to act independently with minimal or no supervision.
• Must possess basic computational ability.

Preferred

• Bachelor’s Degree preferred.