Marketing and Communications Specialist (Part Time)

Mentor, OH (On-site)

Salary Not AvailableEntry Level3+ years expPart time

Posted 3 months ago

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Job Summary

Drive Crossroads Health marketing and donor communications by managing social content, design, and CRM-driven fundraising outreach to raise visibility and engagement.

  • Must-have: Demonstrated nonprofit writing experience and basic design skills.
  • Standout: CRM/donor-relations and cross-department grants support.

Job Description

Responsibilities

  • The Marketing and Communications Specialist reports to the Director of Development and supports all departments and service locations of Crossroads Health through creative and strategic marketing and communications efforts.
  • This role is responsible for social media management, content creation, writing, graphic design, and community relations outreach that advance the organization’s mission and visibility.
  • The position also manages the organization’s donor relations CRM, supporting accurate data tracking, donor engagement, and fundraising communications, and provides administrative and communications support to the Grants Manager, including grant-related materials, reporting support, and coordination across departments.
  • Marketing: Developing, implementing, and evaluating the annual marketing and communications plan across key audiences and channels.
  • Creating and sharing content that engages audiences and generates measurable action.
  • Raising the profile of Crossroads Health and key staff through media outreach and community involvement.
  • Communication: Supporting fundraising by implementing a consistent philanthropic focus throughout our communications vehicles.
  • Managing the development, distribution, and maintenance of all print and electronic collateral and communications, including, but not limited to, newsletters, brochures, event content, social media and website.

Requirements

  • High School Diploma or equivalent required
  • Demonstrated writing skills to create exciting and accessible content in posts, newsletters, website content and press releases.
  • Comfortable with public speaking.
  • Basic design experience in creating social media graphics, headers, and document layouts, using the Adobe Suite, Canva, or similar programs.
  • Working knowledge of marketing automation systems and applications.

Preferred

  • Bachelor’s degree in marketing or marketing related field preferred
  • Three (3) years of working an “in-house” (preferred) role for a non-profit organization or business
  • Highly collaborative style, experience creating compelling newsletters, websites and social media that drive engagement
Crossroads Health   logo

Crossroads Health

Crossroads Health provides the industry's most comprehensive credit balance solution, partnering with healthcare providers to resolve and prevent credits. We are not owned by, affiliated with, nor compensated by any payer.Our mission is to eliminate the billions of dollars in waste associated with credit balances and overpayments. We're doing this by working all credits regardless of source or dollar amount, by identifying and preventing the root causes of credits, and by sending refunds digitally as opposed to paper checks.Stay compliant, reduce refund volume, and resolve the revenue cycle inefficiencies that cause credit balances.

Founded in 2019
Gardena, California, USA
42 employees (1 in marketing)

Traffic Signals

Monthly Visitors
3.4K
Traffic Source Mix
Search
25.6%
Direct
52.2%
Referral
6.8%
Social
13.8%
Paid
1.5%

Headcount Trend

Current headcount: ~42

Marketing Team

Marketing Team Size
1 (2% of company)