Responsibilities

• Write and edit engaging and mission-focused content for a variety of audiences, including donors, supporters, adopters, volunteers, community members and partners.
• Ensure all communications align with organizational voice, messaging standards and brand guidelines.
• Collaborate with colleagues across departments to identify storytelling opportunities, promote organizational initiatives and ensure consistent messaging across communications.
• Create and manage content across social media platforms, including Facebook, Instagram, TikTok, LinkedIn and Nextdoor.
• Create and edit digital content, including photo, video and social media assets.
• Stay current on social media trends, platform updates, content formats and industry best practices.
• Monitor social media channels, respond appropriately to comments and messages and identify opportunities for connection.
• Track social media performance and identify opportunities to improve engagement and reach.
• Create and execute email marketing campaigns using Mailchimp.
• Develop content that strengthens donor relationships, increases engagement and helps spread the word about our programs and services.

Requirements

• Strong writing, editing and storytelling skills with exceptional attention to detail.
• Demonstrated experience managing social media platforms, editing videos and creating digital content.
• Experience creating fundraising, marketing and event communications.
• Experience with graphic design tools such as Adobe Creative Suite or Canva.
• Ability to manage multiple projects, meet deadlines and work collaboratively across multiple teams.
• Exceptional written and verbal communication skills.
• Ability to adapt communication style for a variety of audiences and platforms.
• Creative thinker with strong problem-solving abilities.
• Ability to translate complex information into clear, engaging content.
• Strong organizational skills and ability to prioritize multiple competing deadlines.

Preferred

• Experience working in nonprofit, animal welfare or mission-driven organizations.
• Experience with photography, video creation or video editing.
• Knowledge of accessibility best practices for communications.
• Knowledge of Fear Free® principles.
• Working knowledge of Mailchimp and Squarespace.
• Interest in developing knowledge and experience in crisis communications and communications related to humane investigations or emergency response.