Responsibilities

• Develop and oversee the implementation of MANNA’s communications strategy to ensure consistent and effective messaging across all platforms.
• Manage the content calendar for MANNA’s newsletters, website, social media, and email campaigns.
• Oversee metrics tracking and analytics to evaluate the effectiveness of communications and marketing efforts.
• Manage and optimize the Google Ads Grant program, leveraging the $10K monthly in-kind advertising budget to drive website traffic, improve SEO performance, and enhance online visibility. Regularly monitor and report on ad metrics to ensure alignment with organizational goals and maximize impact.
• Serve as the primary point of contact for cross-departmental communications needs, ensuring efficient workflows and clear priorities.
• Supervise the Communication and Creative Content Lead, providing direction, support, and performance feedback.
• Directly supervises assigned staff, including hiring, onboarding, training, coaching, and performance management.
• Establishes clear performance expectations and provides regular feedback, support, and development opportunities.
• Conducts performance evaluations and addresses employee relations matters in accordance with organizational policies.
• Oversees employee scheduling, workload distribution, and accountability for achieving departmental goals and objectives.

Requirements

• A four-year degree in communications, marketing, or a related field and three years of professional experience in a related role.
• A combination of relevant education and successful work experience, with at least five years in communications or marketing roles.
• Proven leadership or supervisory experience.
• Exceptional writing, editing, and storytelling skills.
• Proficiency with social media platforms, email marketing tools (e.g., Constant Contact), and website management (e.g., WordPress).
• Experience with metrics tracking and data analysis tools (e.g., Google Analytics).
• Advanced computer skills, including proficiency in Microsoft Office Suite and Canva or Adobe Creative Suite.
• Strong interpersonal and verbal communication skills to engage with diverse stakeholders.
• Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment.
• Commitment to MANNA’s mission and values.

Preferred

• Training or familiarity with project management principles.
• Experience with video editing and content production.
• Food bank or nonprofit experience is a plus.

Benefits

• Medical, Dental, & Vision Insurance
• 136 PTO in the first year (after 90 days of employment)
• 10+ Paid Holidays
• Paid Breaks
• Parental Leave
• 401k Retirement Plan with 3% company match (after 90 days of employment)
• Short Term & Long-Term Disability Insurance
• Accidental Injury Insurance
• Employee Assistance Program