Responsibilities

• Build and establish Solutions and Services portfolio communications capability and strategy
• Drive storytelling and narrative development around SSG portfolio
• Communicate complex technology in clear and concise ways to technical and non-technical audiences
• Develop portfolio messaging, proactive pitches, presentations, and thought leadership (latter in close alignment with group narratives) for offerings built across SSG
• Work closely with marketing teams to develop written materials around key offerings launches, including company messaging and statements, communications plans
• Collaborate closely with cross-functional teams (Marketing, Legal, IT/RD) on coordinated campaigns, events, and product/portfolio/offerings launches
• Serve as the day-to-day point of contact for all SSG portfolio communications initiatives
• Direct and monitor agency PR partner, working closely with Zeno in the US and Asia Pacific
• Create, execute and guide communications strategy for a wide range of launches, announcements, and major product/portfolio communications initiatives to support strategic business objectives
• Collaborate and strategize closely with General Managers of the SSG offering groups:Digital Workplace Solutions, Hybrid Cloud and AI, Sustainability, Global Product and Solutions

Requirements

• 10+ years of experience inportfolio/services solutionscommunications
• Strong understanding of hybrid cloud ecosystems, data management, and AI solution architectures, with the ability to translate technical concepts into compelling business narratives.
• Demonstrated experience in communications for AI-driven products, cloud transformation, or enterprise technology innovation.
• Familiarity with generative AI trends, ethical AI discussions, sustainability, and how emerging technologies are reshaping IT service delivery.
• Detail-oriented, fast-learning, strong writing skills
• Ability to convey complex ideas in a direct and plainspoken way
• Excellent project management skills
• Keen interest and knowledge of “New IT” development, from hardware to edge and cloud computing to network and artificial intelligence, including the latest trends and coverage.
• Proven experience in working in a fast-paced, collaborative environment
• Strong coordination and organization skills, and ability to meet deadlines

Preferred

• Strong understanding of hybrid cloud ecosystems, data management, and AI solution architectures, with the ability to translate technical concepts into compelling business narratives.
• Demonstrated experience in communications for AI-driven products, cloud transformation, or enterprise technology innovation.
• Familiarity with generative AI trends, ethical AI discussions, sustainability, and how emerging technologies are reshaping IT service delivery.
• Detail-oriented, fast-learning, strong writing skills
• Ability to convey complex ideas in a direct and plainspoken way
• Excellent project management skills
• Keen interest and knowledge of “New IT” development, from hardware to edge and cloud computing to network and artificial intelligence, including the latest trends and coverage.
• Proven experience in working in a fast-paced, collaborative environment
• Strong coordination and organization skills, and ability to meet deadlines
• Self-driven, demonstrating the ability to work independently with minimal direction, as well as the presence and poise to represent the communications function directly to internal stakeholders at all levels of seniority