Marketing and Communications Coordinator

USA (Remote)

$57K/yr - $70K/yr (Est.)Mid Level2+ years expFull time

Posted 3 hrs ago

Job Summary

Own and manage Tiki's LinkedIn content calendar, write diverse copy, and coordinate campaigns and assets across social, email, and events.

  • Own LinkedIn content calendar end to end and drive consistency across channels
  • Draft email and marketing copy for multiple formats and destinations

Job Description

Responsibilities

  • Own Tiki’s LinkedIn content calendar end to end: ideate, write, schedule, and publish product announcements, campaign highlights, client wins, and timely industry posts
  • Write eblast and marketing email copy, from subject line through call to action
  • Keep tiki.com current with product launches, blog posts, and case studies
  • Maintain the content calendar so social, email, and campaign activity stay consistent
  • Assemble marketing slides, sales decks, one-pagers, and case studies for the DMO and business development teams, working from established Tiki templates
  • Keep asset libraries organized and current so the team can find what it needs quickly
  • Serve as day-to-day campaign manager for Envoy Join, reviewing surfaced conversations, deciding which merit a response, and drafting replies that match each destination’s brand voice
  • Track outcomes across the client portfolio and surface what is working back to the team
  • Monitor brand mentions, industry news, and competitor activity to spot opportunities for Tiki to join the conversation
  • Help coordinate Tiki’s presence at industry events and conferences, from pre-event promotion through post-event recaps

Requirements

  • 2+ years in marketing, social media, content, communications, copywriting, or community management
  • A strong, versatile writer who can move between a LinkedIn post, an email subject line, a case study, and a destination’s brand voice
  • Comfort working inside established brand templates and standards, and the care to keep everything consistent
  • AI literacy. You already use AI tools for drafting, research, and ideation, with the judgment to know when the output is ready and when it still needs a human
  • A genuine passion for places. You are curious about what makes a destination distinct and enjoy learning one well enough to write about it convincingly
  • Working familiarity with Reddit culture and etiquette, and a clear sense of the difference between a comment that earns upvotes and one that gets downvoted or removed
  • Comfort managing a steady volume of self-directed work across several client accounts at once, independently in a remote environment and collaboratively with account teams

Preferred

  • Tourism, hospitality, or DMO industry experience a very big plus

Benefits

  • Flexible remote work environment
  • Base salary of $55,000 to be paid annually
  • Comprehensive health, dental, and vision insurance
  • Unlimited PTO
  • Opportunity for travel
  • Professional development opportunities and support for continued learning
  • Collaborative, inclusive, and fun company culture
Tiki logo

Tiki

4.2 Glassdoor

Tiki (short for “Tìm kiếm & Tiết kiệm”, which means “Search & Save”) is Vietnam’s fastest and most trusted B2C e-commerce platform. Tiki is Vietnam’s most trusted e-commerce platform. We are the first in the country to offer 2-hour delivery. Tiki has the highest NPS score amongst all e-commerce platforms in Vietnam. Customer trust and satisfaction are at the heart of everything we do. Harmony and learning is the core foundation of our culture. In an already fast-growing Vietnam e-commerce market, Tiki is experiencing exceptional growth. With growth comes interesting and unique problems. Vietnam market with it’s diverse and emerging seller base, densely populated city logistics and growing consumer spending online - not only for products but also for services, presents unique product and technology building opportunities. We are in a heavy technology investment mode with many new things to build. In that context --- Tiki indeed provides career-building, full lifecycle innovation product building opportunities.

Founded in 2010
Quận 3, Ho Chi Minh City, VNM
1.1K employees (134 in marketing)
78% recommend to a friend
100% CEO approval

Salaries

SalaryGuide estimate

$57K/yr – $70K/yr

Modelled from 3 comparable roles.

See all Tiki salaries

Marketing Team

Marketing Team Size
98 (9% of company)
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$470.5M
Last Raise
$258M
Corporate Round, 4 years ago

Funding History

  • May 2022
    Corporate Round
  • Oct 2021
    Series E • $258M
  • Aug 2021
    Series E • $20M

Traffic Signals

Monthly Visitors
2.6M
Traffic Source Mix
Search
70.9%
Direct
26.4%
Referral
1.8%
Social
0.6%
Paid
0.3%

Headcount Trend

Current headcount: ~1.1K

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