Responsibilities

• Receive incoming requests from across the system and partner with team members to frame the full project, add it to the project tracker, and help document resources assigned. Help team document progress.
• Help maintain inventory for promotional items and pull materials for other departments; Maintain inventory of pop-up banners, tablecloths, and other branded items. Oversee a system for lending them out and receiving them, ready for use.
• Create and maintain a SharePoint site with marketing and communications templates and resources. Ensure the latest graphics and messaging materials are posted and available to people across the system.
• Process and track requests, including IT requests, invoices, supply orders, café orders, receipts for credit cards, etc.
• Update and maintain monthly dashboards of marketing and communications progress and results.
• Help keep all marketing storage areas organized and continuously clean out materials that are no longer needed. Partner with employee engagement colleagues to ensure they have ample storage space for their needs.
• Prepare weekday Metro Monitor news summaries and distribute.
• Maintain team meeting agendas, assigning facilitators, updating agendas, and ensuring team members know when they are speaking/leading.
• Create and manage team calendar; coordinate with community relations/employee engagement to ensure their activities and plans are on the calendar as well.
• Coordinate schedules for marketing and communications activities, including photo and video shoots.

Requirements

• Bachelor’s degree in communications, marketing, public relations, journalism, or similar required.
• Minimum 3 years relevant experience in a marketing or communications role.
• Independent, self-starter with a strong sense of ownership and the ability to work independently or with others while keeping all key stakeholders updated on efforts.
• Ability to multi-task, pivot, and work effectively in a fast-paced environment as a collaborative, inclusive team member.
• Proficiency with MS365 Outlook, PowerPoint, Excel, and Word required.
• Proficiency with Adobe InDesign, Adobe Photoshop, Canva, or equivalent required.
• Skilled in writing, layout, editing, and proofreading with strong attention to detail.
• Strong interpersonal skills with a high level of customer service.
• Experience creating and updating web content.
• Ability to coordinate complicated schedules with many moving parts and people and then help orchestrate on site to ensure activities are running smoothly and on schedule.

Preferred

• Experience optimizing web content for clarity and SEO.
• Experience with email marketing and marketing automation tools, like Constant Contact or Zoho Campaigns.
• Experience with Google profiles and reviews.