Responsibilities

• Social Media and Content
• Create and maintain a consistent social media posting schedule.
• Photograph and video drinks, ice cream, employees, catering events and store activities.
• Create posts, short videos, stories and promotional content.
• Promote seasonal products, events, catering and community partnerships.
• Respond appropriately to basic social media comments and messages.
• Maintain an organized library of current photos and videos.
• Track which posts and promotions generate customer engagement and sales.
• Marketing and Promotions
• Help create a monthly promotional calendar.

Requirements

• Experience with social media content, marketing, events, hospitality or customer service
• Strong written and verbal communication
• Friendly and comfortable introducing the business to community partners
• Organized and able to manage multiple event details and deadlines
• Comfortable taking photos and creating short-form video content
• Dependable transportation for local outreach and catering events
• Willingness to work in the store, not solely from home
• Ability to work independently while following owner-approved budgets, pricing and brand standards
• Restaurant, coffee, catering or event experience is preferred but not required