Responsibilities

• Supporting the Marketing Team with administration and the delivery of marketing materials, activities and projects
• Creating and distributing content on NCT’s website, social media channels and e-mail newsletters
• Posting disruptions information to NCT’s Web, App and social media (including some evenings and weekends)
• Answering customer queries through social media (including some evenings and weekends)
• Attending events to promote and encourage bus travel
• Liaising with businesses, organisations and attractions to build relationships to promote bus travel to their employees and visitors
• Updating colleague communication channels
• Proof reading of marketing materials

Requirements

• Knowledge of marketing and/or communications principals
• Excellent written and verbal communication skills
• A positive attitude, creativity, and the ability to work both independently and as part of a team
• Good customer service skills
• Experience of using the Adobe Creative Suite
• Proficiency in Microsoft Office; knowledge of graphic design software would be an advantage
• Good working knowledge of key social media platforms (Facebook, Twitter, Instagram, YouTube, TikTok and LinkedIn) for a business
• Strong organisational skills with the ability to prioritise work and meet deadlines
• Have a high level of accuracy and attention to detail

Benefits

• £30,500 per annum (which includes payment for the social media coverage in the evenings)
• Permanent role, based on-site in Nottingham City Centre
• 25 days holiday per year plus recognised Bank Holidays
• Free travel for you and two nominees on all NCT buses and the tram
• Excellent pension scheme with 6% employer contributions (after approx. 3 months)
• Great health care package that includes dental and optical care with a range of other benefits (after 6 months)
• Life assurance worth £10,000 (after 6 months)
• Access to onsite gym (membership fees apply)
• A supportive and friendly work environment