Responsibilities

• Monitor inbound lead channels, including website forms, emails, inquiries, and chat submissions.
• Respond promptly to inbound prospects and gather qualification information.
• Route qualified leads to the appropriate team members.
• Track lead interactions and ensure timely follow-up.
• Maintain accurate and organized records within the CRM.
• Update contact information, deal stages, and activity history.
• Identify and remove duplicate records.
• Support synchronization between marketing and sales processes.
• Build, edit, and publish landing pages for marketing campaigns and promotions.
• Update website content and campaign assets as needed.

Requirements

• Associate's or Bachelor's degree in Marketing, Communications, Business, or a related field.
• Equivalent professional experience will also be considered.
• 1 to 3 years of experience in marketing support, sales support, lead generation, customer communications, or a similar role.
• Experience with CRM platforms such as Zoho CRM, HubSpot, Salesforce, or similar systems.
• Familiarity with website builders, landing page platforms, or CMS tools such as WordPress, Webflow, Elementor, or Unbounce.
• Proficiency with Microsoft 365 or Google Workspace.
• Basic understanding of digital marketing best practices.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development