This is a remote position with a required base location in Buffalo, NY. Up to 50% travel throughout markets in Upstate and Metro NY will be required.

What the Role Is

The Market Manager, New York, is responsible for leading Heaven Hill Brands’ business performance across the Empire Merchants network in the Upstate and Metro Markets. This role oversees distributor relationships, pricing, programming, inventory, accounts receivable and LMF management while maintaining a presence in the market representing the full Heaven Hill portfolio.

How You Will Spend Your Time?

• Develop and maintain strong relationships with Empire Merchants distributors (Upstate and Metro) to achieve agreed-upon distribution and sales objectives.
• Partner with the New York Regional Manager to identify high-impact strategies and prioritize efforts aligned with organizational goals.
• Serve as the primary contact for distributor sales teams, (Upstate and Metro) ensuring clear communication of local and national objectives, programs, and sales initiatives.
• Maintain accurate pricing structures and collaborate with FP&A to update PSM.
• Manage purchase orders, maintain appropriate inventory levels, and communicate consistently with operations partners.
• Submit invoices on time to maintain accurate accounts receivable records and complete bill-backs in TPM.
• Collaborate with distributor partners to develop programming that supports KPI achievement.
• Educate distributor sales teams, including GSMs, on brand priorities, education, programs, and execution expectations. Also, educate Heaven Hill sales team on key programs, and execution expectations.
• Maintain a strong presence in distributor offices and regularly meet with sales representatives and management to drive alignment with Heaven Hill Brands’ goals, including leading quarterly business reviews and assist with Top-to-Top Meetings between Heaven Hill and Empire Merchants.
• Conduct in-market workdays independently and alongside distributor sales team.
• Ensure timely execution of National Account mandates and pricing requests.
• Lead new product launches to achieve volume and distribution targets.
• Review program performance and execution updates with distributor management.
• Maintain accurate records of distributor profiles, organizational structures, and competitive brand alignments.
• Manage personal T&E expenses and local SAB and LMF budgets responsibly.
• Stay current on customer, consumer and competitive trends.
• Maintain knowledge of all applicable laws, regulations, and policies affecting the market, and keep management informed of relevant changes.

Who You Are…

Required Skills and Experience:

• Bachelor’s degree in Business Administration, Management, Marketing, or related field; may consider equivalent experience for education
• Minimum five (5) years’ sales experience in the spirits or wine industry
• Strong analytical skills, including the ability to gather data from multiple sources and present insights effectively to diverse audiences.
• Strong knowledge of sales and marketing principles, including product promotion, sales strategy, customer engagement, and sales systems.
• Excellent critical thinking and problem-solving skills, with the ability to evaluate options and recommend effective solutions.
• Effective leadership and presentation skills
• Strong oral and written communication skills
• Strong interpersonal and relationship-building skills.
• Customer-centric mindset with strong negotiation and business development capabilities.
• Proficient using Microsoft Office including Microsoft Word, Excel, and PowerPoint
• Proficiency with distributor databases and tools used for business communication and analytics.
• Ability to travel up to 50%
• Valid Driver’s License Required

Physical Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of the job, the employee is required to:

• Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms.
• Employee must occasionally lift and/or move up to 20 pounds.

• Paid Vacation
• 11 Paid Holidays
• Health, Dental & Vision eligibility from day one
• FSA/HSA
• 401K match
• EAP
• Maternity/Paternity Leave

In New York, the expected compensation range for this role is $100,000-110,000 per year. Actual starting pay may differ based on non-discriminatory factors, including, but not limited to, geographic location, experience, skills, specialty, and education.