Responsibilities

• Oversee participant registration, marketing strategy, and program assessment tools for MarineQuest.
• Serve as the technical administrator for the online registration system, manage daily customer operations, and execute multi-channel marketing campaigns.
• Year-round responsibilities include managing website content and SEO, developing targeted promotional strategies informed by market research, and collaborating with university partners like the Watson College of Education.
• Administer survey tools to support continuous program improvement as relates to registration.
• Practice open communication with the MarineQuest team; serve as a positive role model for staff and students; be knowledgeable in the MarineQuest program mission, program organization, and Minors’ policy; maintain alignment with university branding standards; safeguard participant data and ensure secure, accurate processing of registration and survey information; collaborate cross-functionally with MarineQuest team and campus units; provide a professional, responsive, and positive experience for program participants and families.

Requirements

• Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• Valid NC driver’s license

Preferred

• Website development (using Cascade, Wordpress or Wix programs) and management (search engine optimization and site mapping)
• Proficiency with Adobe Professional software and Microsoft Office (particularly excel database)
• Proficiency with graphics manipulation software
• Ability to take quality digital photos
• Some html coding experience for creating email blasts using MailChimp or similar program
• Familiarity with survey creations through Qualtrics, Google docs or similar tools