Maple Hospitality Group - Brand Manager

Chicago, IL (Unknown)

$70K/yr – $80K/yrSenior Level4+ years expFull time

Posted 4 months ago

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Job Summary

Drive Maple Hospitality Group branding and multi-channel marketing for designated markets to grow awareness and guest traffic.

  • Own brand strategy and cross-channel campaigns across marketing, PR, and content.
  • Must-have: 4+ years in multi-channel hospitality marketing with measurable results.
  • Standout: Strong Miami-area ties and cross-functional leadership across marketing, PR, and digital teams.

Job Description

Responsibilities

  • Brand Marketing Strategy: Responsible for managing, owning and communicating Maple Hospitality Group brands to grow awareness, drive traffic and uphold standards across all communication efforts and platforms.
  • Work with the Director of Marketing to develop comprehensive strategic marketing plans for designated markets/brands to ensure the business and marketing goals of internal and external partners are supported.
  • Work with creative lead and operations teams in the creation and development of onsite programming, marketing content/creative assets and delivery.
  • Liaise and direct designated public relations and media agencies as needed around campaigns, daily project needs and overall project management.
  • Lead brand management efforts across cross-functional marketing team members and marketing partners (social media, public relations, etc.) to develop strategies and ensure project goals, timelines and budgets are met.
  • Work closely with digital ad agency to optimize performance of paid media campaigns, run test campaigns and ensure ads are accomplishing individual restaurant goals.
  • Display a strong proficiency in company’s CRM platform, and leverage tools for email marketing, text marketing and analytics.
  • Compile and share results of comprehensive performance reports and status updates for marketing and operations leadership on marketing plan performance.
  • Brand Ambassador: Embody and live the Maple Hospitality lifestyle.
  • Identify and experience new hospitality concepts in markets which MHG operates, and consistently keep a pulse on industry and cultural trends.
  • Represent the marketing department and Maple Hospitality Group with external partners in a collaborative and cohesive manner to advance both parties' mutual objectives.
  • Drive innovative idea generation by monitoring trends and exploring new tools, trends and applications.
  • Attend and represent Maple Hospitality Group in market events, and ensure integrated marketing objectives are achieved, and ideal guest experience achieved.

Requirements

  • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
  • Minimum of 4 years of progressive marketing experience, ideally within hospitality, luxury lifestyle, or entertainment.
  • Strong personal and professional ties to the Miami market, with deep understanding of local trends, cultural events, and key influencers.
  • Exceptionally organized with advanced project management skills, able to manage multiple campaigns, content calendars, and event timelines simultaneously.
  • Proven success in building and executing multi-channel marketing strategies with clear performance metrics.
  • Experience in guerrilla marketing and creative campaign execution.
  • Proficiency in digital marketing tools including social media platforms, email marketing software, CRM systems, and analytics tools.
  • Excellent written and verbal communication skills, with a keen sense of brand storytelling.
  • Creative, strategic, and analytical thinker who thrives in a high-energy, fast-paced environment.
  • Strong team player with the ability to work collaboratively across departments and markets while also operating independently.
  • Self-starter with a collaborative mindset and a hands-on, proactive approach.
  • Passion for hospitality, guest experience, and creating culturally relevant brand moments.

Preferred

  • Experience in guerrilla marketing and creative campaign execution.
  • Strong team player with the ability to work collaboratively across departments and markets while also operating independently.

Benefits

  • Health & Wellness Benefits – Medical, Dental, Vision & Life
  • Generous Dining Benefits at all Maple Hospitality Group Locations
  • Gym Membership Discounts
  • Discounted Parking
  • Travel & Growth Potential
  • Staff Meals
  • Progressive Paid Time Off
  • Referral Program
  • This position is expected to work in the office or onsite at a restaurant Monday through Friday, with weekends as needed.
Maple Hospitality Group logo

Maple Hospitality Group

Our story began in 2015 at 8 W. Maple Street in Chicago where Partners Jim Lasky and Chef Danny Grant set out to redefine the traditional notion of what the most generous hospitality could look like.Since then, we’ve built a family of luxury restaurants including Maple & Ash Chicago, Maple & Ash Scottsdale, and Monarch and Kessaku in Dallas— each their own bold take on what we deliver best; exceptional meals served by a world-class team in a vibrant atmosphere; all made with love.At Maple Hospitality Group, we aim to present experiences that can be imitated, but never duplicated. We pride ourselves on being playful, but have created a sincere brand of hospitality that is uniquely ours, and second to none.We make our mark in a major way, but with the most deliberate of intentions. Like the dishes that make their way out of our kitchen and onto the table, our recipe for success is crafted by carefully preparing every detail of each project we create, from conception to completion.

Founded in 2015
Chicago, Illinois, USA
82 employees (9 in marketing)

Traffic Signals

Monthly Visitors
1.5K
Traffic Source Mix
Search
28.8%
Direct
46.7%
Referral
5.8%
Social
17.2%
Paid
1.4%

Headcount Trend

Current headcount: ~82

Marketing Team

Marketing Team Size
3 (4% of company)
Median Career Experience
19 years
Median Tenure
1.7 years
Marketing Roles Posted (Last 30 Days)
1

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