Responsibilities

• Develop and execute a comprehensive stakeholder communications strategy aligned with organizational priorities and department goals
• Manage ongoing communications across multiple audiences, including partners, members, community stakeholders and internal teams, ensuring clarity, consistency and alignment
• Produce a consistent cadence of communications including partner updates, stakeholder briefings, internal communications and visitor economy reports
• Lead the development of the annual report, translating data, partner insights and industry trends into a clear, compelling narrative that informs and aligns stakeholders
• Collaborate with Events & Activations to support the annual meeting, ensuring content, messaging and storytelling are cohesive and impactful
• Research, analyze and translate internal datasets, partner insights and industry trends into clear, relevant communications
• Write and manage content including blog posts, thought leadership pieces and stakeholder-facing storytelling that reinforces the value and impact of the visitor economy
• Monitor local and regional news, policy developments and public sentiment to ensure communications are timely, relevant and responsive to the current environment
• Develop toolkits, messaging frameworks and talking points that enable internal teams and partners to communicate a consistent and aligned story
• Partner with Marketing to align stakeholder messaging with brand campaigns, PR efforts and external storytelling

Requirements

• 5 to 8 years of experience in communications, public relations, content strategy or a related field, preferably within tourism, hospitality, media or civic organizations
• Proven experience developing and executing multi-audience communications strategies, including external stakeholder and internal communications
• Strong writing and storytelling skills, with experience producing a range of content including reports, blog posts and executive communications
• Experience working with data and insights to inform messaging and develop meaningful narratives
• A strong understanding of the local and regional landscape with the ability to stay attuned to emerging issues, sentiment and opportunities to shape messaging and outreach.
• Demonstrated ability to stay informed on local, regional or industry trends and translate that awareness into timely and relevant communications
• Experience developing messaging frameworks, toolkits and communication assets for diverse audiences
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines
• Collaborative mindset with experience working cross-functionally across marketing, partnerships and leadership teams
• Excellent judgment and ability to navigate complex or sensitive communications situations

Benefits

• 401(k)
• 401(k) matching
• 403(b)
• Cell phone reimbursement
• Commuter assistance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance