Responsibilities

• Develop and maintain the enterprise transformation narrative and storytelling framework.
• Create compelling content that communicates transformation progress, outcomes, business value, strategic priorities, and future vision.
• Translate complex business, operational, technology, AI, financial, and transformation initiatives into audience-specific messaging and stories.
• Produce enterprise-wide communications including newsletters, leadership updates, intranet content, articles, videos, town hall materials, and associate communication campaigns.
• Develop success stories, case studies, business impact summaries, and value realization narratives that demonstrate transformation outcomes.
• Develop business value stories and proof points that demonstrate how transformation improves quality, readiness, customer and member experiences, scalability, growth, and operational effectiveness.
• Partner with executives and subject matter experts to develop thought leadership content supporting organizational priorities and innovation initiatives.
• Establish enterprise content standards, editorial guidelines, and messaging frameworks that promote consistency and brand alignment.
• Oversee content planning and storytelling calendars supporting enterprise communication priorities.
• Monitor content performance, audience engagement, and communication effectiveness to continuously improve transformation storytelling and stakeholder understanding.

Requirements

• Bachelor's degree in Communications, Journalism, Marketing, Business Administration, Public Relations, Organizational Development, or related field, or equivalent work experience, required. Master's degree preferred.
• 3+ years of experience developing strategic communications, strategic presentations, leadership messaging, and stakeholder engagement strategies required.
• 3+ years of people leadership experience or demonstrated experience leading complex cross functional initiatives, teams, or programs required.
• Experience supporting executive leadership teams, owner groups, or governance forums required.
• Demonstrated success translating complex business strategies into clear and compelling narratives for associates at all levels.
• Proven ability to influence senior leaders and drive alignment through strategic communications.
• Experience in PBM, pharmacy services, healthcare, managed care, or other highly regulated industries preferred.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!