Manager Communications Planning

Framingham, MA (Unknown)

$130K/yr – $179K/yrManager6+ years expFull time

Posted 2 weeks ago

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Job Summary

Own and shape integrated communications strategy and activation across product, brand, and markets, defining audience journeys, messaging architectures, launch plans, and cross-functional alignment.

  • Define audiences and messaging hierarchy
  • Lead cross-functional planning and post-launch optimization

Job Description

Responsibilities

  • 1 | Comms Strategy & Architecture
  • Develop integrated communications strategies grounded in business objectives, product positioning, audience insights, brand priorities, and success metrics.
  • Define the communications challenge, audience journey, customer-relevant narrative, messaging hierarchy, channel roles, and moments that matter.
  • Translate product features, claims, and reasons to believe into clear messaging architectures and activation guidance.
  • Identify strategic gaps and trade-offs early, ensuring key upstream decisions are aligned before channel planning begins.
  • 2 | Integrated Plan Design & Orchestration
  • Own the integrated activation architecture and maintain a single source of truth across functions, channels, markets, and consumer touchpoints.
  • Define launch phasing, channel sequencing, planning milestones, dependencies, and readiness requirements.
  • Align messaging, timing, and execution across Media, PR, Social, CRM, eCommerce, Retail, Partnerships, and other activation teams.
  • Partner with Media, Commercial, and activation teams to recommend investment priorities aligned to launch objectives and channel roles.

Requirements

  • 6+ years of experience in integrated marketing, communications planning, brand strategy, or a related field.
  • Experience translating business, product, brand, audience, and commercial priorities into integrated communications strategies.
  • Strong ability to define communications challenges, audience journeys, messaging architectures, channel roles, and launch plans.
  • Experience developing customer-relevant narratives from product features, claims, and reasons to believe.
  • Strong understanding of launch phasing, cross-channel orchestration, readiness planning, investment prioritization, and measurement.
  • Proven ability to lead complex, cross-functional initiatives and influence stakeholders without direct authority.
  • Strong strategic thinking, facilitation, and communication skills, with the ability to balance rigor with executional practicality.
  • Comfort working in a fast-paced, matrixed environment with evolving priorities and multiple activation partners.

Benefits

  • In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences.

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