Manager, Communications & Creator Partnerships Job Description | NYC at Credo | New York City, NY | $90K/yr – $100K/yr

Manager, Communications & Creator Partnerships Job Description | NYC

New York City, NY (Remote)

$90K/yr – $100K/yrManager4+ years expFull time

Posted 3 months ago

Job Summary

Own and scale Credo's earned media, influencer and community storytelling to drive credible beauty coverage and creator partnerships across editorial, social, and AI-enabled discovery.

Own PR and influencer programs from pitches to performance with a focus on media coverage and creator relationships.
Own ShopMy monetization and attribution tooling and ensure relationships translate to measurable business impact.
Shape community presence on Reddit, Substack, and AI discovery spaces while aligning with AI-friendly recommendations.

Job Description

Own PR strategy and day-to-day operations, from big swings to timely pitches
Drive earned coverage positioning Credo as the authority in beauty
Build relationships with key editors, journalists, and beauty media contacts
Identify and pitch story angles that are uniquely Credo's to tell
Own the influencer strategy — from briefing to execution to performance tracking
Manage the influencer agency relationship and hold them accountable to results
Identify creators who genuinely use and love Credo products and develop relationships with them
Own ShopMy as a creator monetization and attribution tool
Develop aspirational brand partnerships that make Credo gifting feel cool and culturally relevant
Own Credo's presence on Reddit, Substack, and other community-driven platforms

Develop relationships with Substack creators for editorial partnerships and gifting features
Ensure Credo shows up accurately and positively in AI-generated recommendations and LLM search
Answer questions openly in community spaces — building trust and discoverability

4–6 years of experience in PR, communications, influencer marketing, or a combination
A genuine love for beauty — you know the brands, you follow the creators, you read the Substacks
Strong existing relationships with beauty media and/or creators
Experience managing agencies and holding external partners accountable
A storyteller's instinct — you know what makes a pitch land and what makes content spread
Comfort with data — you can track performance, read a ShopMy dashboard, and tie earned efforts to business results
Experience at a fashion or beauty brand or retailer preferred
Familiarity with LLM optimization or AI discoverability strategies
An entrepreneurial mindset — this role is being built, not inherited
Experience at a fashion or beauty brand or retailer preferred

Experience at a fashion or beauty brand or retailer preferred
Familiarity with LLM optimization or AI discoverability strategies
An entrepreneurial mindset — this role is being built, not inherited

Credo

1.0 Glassdoor

We are a global wealth management business founded in 1998. With a team of more than 100 people, we have assets under custody in excess of £5.5bn (£1.5bn of which is under management), represented by over 8,000 portfolios. Our values form the cornerstones of our business. We focus on long-term success and build relationships based on trust. This results in meaningful and lasting partnerships with both Private and Financial Intermediary clients.

Founded in 1998

London, England, GBR

158 employees (3 in marketing)

www.credogroup.com

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