Manager, Client Delivery

USA (On-site)

$80K/yr – $105K/yrManagerFull time

Posted 4 hrs ago

Job Summary

Own and drive planning, execution, and operational success of domestic and international corporate hospitality and experiential programs, coordinating with clients, internal teams, and partners across multi-market engagements.

  • Lead program planning and on-site execution
  • Manage cross-functional relationships with clients, vendors, and internal teams

Job Description

Responsibilities

  • support the planning, execution, and success of domestic and international corporate hospitality and experiential programs.
  • play a key role in managing the tactical and operational details of high-touch programs, collaborating with clients, internal teams, and external partners to deliver exceptional experiences across complex, multi-market engagements.

Requirements

  • Hospitality & Program Execution. You have proven experience planning and executing high-touch corporate hospitality programs across domestic and international markets. You are comfortable managing accommodations, accreditation, transportation, ticketing, hospitality venues, food and beverage, entertainment, gifting, staffing, guest communications, and other operational details across complex and overlapping timelines.
  • Client Leadership. You build trusted relationships with clients and are comfortable engaging with senior-level stakeholders. You can provide thoughtful recommendations, develop executive-level presentations and communications, and ensure program execution aligns with client objectives, brand positioning, and broader sponsorship strategies.
  • Sponsorship Expertise. You have a sophisticated understanding of sponsorship platforms and high-value asset utilization. You are able to translate sponsorship rights and assets into meaningful hospitality and guest experiences while identifying opportunities to maximize program impact.
  • Financial & Operational Management. You bring strong financial acumen and organizational skills, with experience managing budgets across markets and currencies, forecasting, tracking expenses, reconciling invoices, and maintaining clear reporting. You’re highly organized, able to manage competing priorities and detailed workback schedules, and understand how individual deliverables contribute to the success of the broader program.
  • Ability to Prioritize. You are highly organized and able to manage multiple priorities, workstreams, and deadlines simultaneously. You maintain detailed timelines, workback schedules, and action items while understanding how individual deliverables can impact the broader program lifecycle.
  • Problem Solving & Adaptability. You’re resourceful, solutions oriented, and comfortable operating in fast paced environments where priorities can shift. You know how to assess challenges quickly, make sound decisions, and keep programs on track without losing sight of the details.
  • Leadership & Collaboration. You work well independently and as part of a collaborative team. You’re comfortable mentoring team members, coordinating cross functional partners, leading onsite staff, and managing vendors and suppliers to ensure strong service delivery and seamless guest experiences.
  • Execution Excellence. You have a high bar for quality and a genuine appreciation for the details that make an experience exceptional. You stay calm under pressure, maintain strong standards throughout execution, and take pride in delivering polished, memorable experiences for high value audiences.
  • Industry Knowledge & Technical Skills. You stay curious about trends across hospitality, events, sponsorship, and guest experience and look for new ways to improve programs. You’re highly proficient in Microsoft Office, including Word, Excel, and PowerPoint, and comfortable using project management and other technology platforms to keep work organized.
  • Experience & Global Mobility. You bring experience managing high-value corporate hospitality programs, sponsorship assets, guest experiences, or comparable premium events. You are open and able to travel domestically and internationally for site inspections, client meetings, and onsite program execution. You understand that this role may require extended periods of travel, remote work from host cities, and flexible availability during nights, weekends, and holidays

Preferred

  • Preference will be given to candidates based in or around the Greater Los Angeles area, given the strategic positioning and multi-year planning requirements associated with upcoming marquee engagements and the LA 2028 Olympic and Paralympic Games.

Benefits

  • Benefits for this role include health/vision/dental insurance, 401k, employee stock purchase plan, vacation, personal days and paid holiday time. You are also eligible to participate in disability, life insurance, FSA/HSA plans subject to the terms and conditions of such benefit plans.
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GMR Marketing

We are the Experience Agency making unforgettable stories born of humanity. Founded in 1979, GMR is a leader in the experiential marketing industry, connecting brands and their consumers through shared passions. We’re made up of dreamers, doers & strategists who create experiences founded on data, rooted in insight and grounded in strategy. From experiential to sponsorships and more, we get your brand where it needs to go. While headquartered in the United States, our passionate global team creates, consults and activates in more than 70 countries, covering every continent. GMR is a part of Omnicom Group Inc.

Founded in 1979
Germantown, Wisconsin, USA
1.7K employees (354 in marketing)

Salaries

Posted range

$80K/yr – $105K/yr

Taken straight from the job posting.

See all GMR Marketing salaries

Marketing Team

Marketing Team Size
274 (16% of company)
Median Career Experience
16 years
Median Tenure
11.2 years
Marketing Roles Posted (Last 30 Days)
5

Traffic Signals

Monthly Visitors
15.6K
Traffic Source Mix
Search
31.6%
Direct
49.2%
Referral
7.7%
Social
10.2%
Paid
1.1%

Headcount Trend

Current headcount: ~1.7K

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Manager, Client Delivery

GMR Marketing · USA · On-site