Responsibilities

• Management: Manage and monitor client assignments Training of field account management staff, new hire and ongoing Maintain an acceptable level of training and education for clients on UHC's products and services Personnel development and management Set teams strategy to achieve goals Direct and manage service plan Relationship Building: Build and maintain key client and producer relationships Develop and maintain key internal relationships Present a positive image of UnitedHealth Group to the marketplace Product Knowledge: Detailed understanding of all UnitedHealth Care products, services and solutions across all health plan sites Working knowledge of Enterprise/ancillary product lines Ability to identify and communicate the need for improvements in UnitedHealth Care products and services Healthcare Knowledge: Understands and can communicate goals, operating principles, strategies and competitive position of UnitedHealth Care In-depth healthcare knowledge, understands important trends Demonstrates knowledge of competitors strengths, weaknesses and strategies Understands medical management operations and strategies Internal Operations & Capabilities: Ability to navigate UnitedHealth Care internal departments to produce positive service results for clients and the company Extensive knowledge of internal people, roles/responsibilities and processes Relationship Building: Ability to build and maintain solid multilevel client and producer relationships Ability to build and maintain solid internal relationships Ability to work well in cross-functional teams Customer Focus: Ability to successfully implement client accounts Consistency models a customer-focused approach Effectively manages difficult service situations to a positive result Ability to deal with sophisticated customers and brokers/consultants Anticipates problems and develops contingency plans Ability to customize existing marketing tools to meet the individual needs of a client Personal Attributes: Consistent performer Ability to multi-task Ability to grasp new ideas and products Solid communication skills (written and verbal) Highly effective strategic planning abilities Solid presentation skills Consistently demonstrates flexibility Excellent planning and organization skills Consistently models a customer-focused approach Ability to influence and negotiate complex situations Complex problem solving ability Management: Ability to recruit, hire and monitor staff Solid training skills Ability to set and execute office strategy to achieve goals Ability to consistently manage and direct cross-functional teams to successful outcomes Solid personnel development and management skills Ability to mentor staff Ability to direct and manage service plans Values and promotes diversity within his/her organization Ability to make difficult or unpopular decisions

Requirements

• Sales Insurance license (Life and Health) must be maintained as required by state law or ability to obtain within 30 days
• 2+ years working with brokers/consultants
• Ability to maintain valid driver's license
• Willingness to travel up to 10%, as required

Preferred

• 2+ years of people management experience

Benefits

• In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).