Responsibilities

• The Production, Mailroom & Marketing Associate plays a dual role in mailroom and production operations, production marketing, and email marketing support. This position is responsible for managing mail operations, overseeing copier/printer services, supporting the graphics team, ensuring website content updates, and assisting with marketing materials and email communications.
• The Associate works closely with the Email Marketing Manager, Graphics Team, and meeting planners to ensure effective execution of marketing and communication strategies.
• This position reports to the Director, Information Production Office and does not have direct reports.
• All marketing-related responsibilities are coordinated with the Sr VP of MarCom to ensure proper prioritization and alignment with overall department goals.
• Additionally, the Associate serves as a key point of contact for colleagues across departments, ensuring smooth execution of marketing and production tasks.
• Mail room & Production
• -Advise staff on cost-effective mailing options and coordinate with suppliers and print/mail houses as needed.
• -Manage daily mail and package distribution, including courier deliveries and pickups.
• -Coordinate with NDIA business centers to assess mailing needs, including related materials such as envelopes and stationery.
• -Maintain and service mail room equipment, including copiers and fax machines, and coordinate repairs when necessary.

Requirements

• Proficiency in Windows 10, including installation and configuration.
• High school diploma or equivalent.
• Willingness to learn new software, systems, and equipment.
• Excellent customer service and communication skills.
• Dependable team player with a proactive approach to problem-solving.
• Strong attention to detail and ability to follow processes accurately.
• Learn and apply basic HTML for formatting and troubleshooting email templates.

Preferred

• Basic knowledge of graphic design tools (Adobe Creative Suite, Canva, or similar) is a plus.
• Experience with content management systems (CMS) for website updates is preferred.