Leasing Specialist

Spokane, WA (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

Job Summary

Own the leasing and resident-services lifecycle for a Spokane apartment community, driving occupancy through tours, proactive follow-ups, and a strong renewal program while delivering exceptional customer service to residents and prospects.

  • Leasing and guest-facing: manage walk-ins, tours, and guest cards to move prospects into leases.
  • Resident communications: greet residents, respond to inquiries, and maintain clear, timely updates.

Job Description

Responsibilities

  • Market the apartment community.
  • Greet residents and new prospective residents.
  • Give property and furnished model apartment tours.
  • Complete guest cards
  • Follow-up on prospective residents with phone calls and emails.
  • Respond to emails and inquires about the apartment complex.
  • Effectively communicate to current residents.
  • Provide exceptional customer service.
  • Promote resident retention.
  • Maintain a successful lease renewal program.

Requirements

  • Experience in customer service, sales, or marketing and enjoy multi-tasking in a fast-paced office setting.
  • Professional
  • Confident
  • Proven organizational and time management skills
  • Computer skills including proficiency in Word and Excel
  • Ability to work independently as well as with others.
  • Proven ability to close.
  • Present a professional and positive attitude to residents, vendors, and others.
  • Market the apartment community.
  • Greet residents and new prospective residents.

Benefits

  • Dental insurance
  • Health insurance
  • Vision insurance

Leasing Specialist

McCathren Mangement · Spokane, WA · On-site