Overview
We are seeking a motivated and results-driven Leasing Admin Assistant to join our dynamic team. In this role, you will be responsible for driving sales and building strong relationships with residents. The ideal candidate will possess excellent communication skills and a passion for customer. If you are eager to contribute to our growth and success, we want to hear from you!

Job Description:
The Leasing Administrative Assistant provides administrative and operational support to the leasing team to ensure an exceptional customer experience and efficient day-to-day office operations. This role is responsible for processing applications, maintaining accurate resident files, coordinating lease documentation, managing office administration, and supporting leasing initiatives while delivering outstanding customer service to prospective and current residents.

Essential Duties & ResponsibilitiesAdministrative Support

• Answer incoming phone calls, emails, and walk-in inquiries in a professional and friendly manner.
• Maintain organized resident and prospect files in accordance with company policies and Fair Housing regulations.
• Process lease applications, verify required documentation, and prepare lease paperwork.
• Assist with lease renewals, notices, and move-in/move-out documentation.
• Manage office supplies and maintain an organized leasing office.
• Scan, upload, and accurately maintain electronic records.
• Prepare daily, weekly, and monthly reports as requested.

Leasing Support

• Assist the leasing team with scheduling tours and appointments.
• Greet prospective residents and provide exceptional customer service.
• Support the leasing staff during busy traffic periods by answering questions and assisting with follow-up.
• Prepare move-in packets and welcome materials.
• Conduct prospect follow-up calls, emails, and text messages when needed.
• Help coordinate resident events and marketing initiatives.

Key Skills & Qualifications:

• High level of confidence, professionalism, and enthusiasm
• Excellent written and verbal communication skills
• Comfort with technology and CRM/leasing software for tracking leads and conversions
• Strong organizational skills and the ability to follow up with multiple leads simultaneously
• Self-starter with a drive to succeed
• Flexible and adaptable, with the ability to thrive in a dynamic and customer-focused environment

Pay: $18.00 - $20.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person