Responsibilities
- As a Lead Consultant, you will be the strategic architect for a portfolio of high-value accounts. You’ll move beyond simply ticking off tickets, instead focusing on high-level roadmap orchestration, stakeholder influence, and driving measurable commercial growth for your clients. - Act as the primary partner for C-suite and senior stakeholders, turning their business goals into actionable HubSpot roadmaps. - Identify "Land & Expand" opportunities, proactively spotting where a client could benefit from deeper platform integration or additional services. - Lead a talented squad of Solutions Consultants and Project Managers, ensuring the technical work stays aligned with the overarching account strategy. - Own the renewal lifecycle by consistently proving ROI through Quarterly Business Reviews (QBRs) and monthly narratives. Requirements - Consultancy Pedigree: Ideally, you come from a professional services or agency background where you’ve managed multiple high-stakes client accounts simultaneously. - HubSpot Mastery: You possess a deep understanding of the HubSpot ecosystem (and potentially Salesforce) and can comfortably scope complex technical solutions. - Commercial Acumen: You know how to spot an upsell, manage a budget, and navigate the "Land & Expand" model. - Strategic Communication: You can translate "geek-speak" into "business-speak," making technical delivery sound like the ROI-generating machine it is. - UK Residency: Due to client requirements, you must be based in the UK. Nice-to-have - Relevant HubSpot or Salesforce certifications. - Experience with retainer-based delivery models. - A track record of partnering with Sales teams to close complex renewals or expansions.