Responsibilities

• Conduct outbound calls, emails and LinkedIn outreach to promote Probrand’s Managed IT Services portfolio.
• Follow up on marketing-qualified leads, vendor campaigns, events and platform-generated opportunities.
• Qualify leads using structured frameworks to understand customer pain points, priorities and timing.
• Book discovery meetings and service consultations for the Managed Services sales specialists.
• Work with the Services Sales Manager to identify dormant or low-spend accounts suitable for a managed service conversation.
• Support marketing initiatives by representing Managed Services at exhibitions, webinars and customer events.
• Work alongside marketing to execute targeted outreach aligned to sector-specific campaigns (predominately Private sector).
• Maintain CRM accuracy, ensuring all call notes, actions and opportunities are recorded and followed up.
• Report on daily activity, pipeline creation and campaign performance.
• Develop a sound understanding of our Managed IT Services - including support, backup, cloud, network management and cybersecurity offerings.

Requirements

• Proven experience in lead generation, telesales, or inside sales within an IT or B2B environment.
• Strong communication skills - both verbal and written.
• Confident speaking to senior stakeholders and technical buyers.
• Organised, proactive and disciplined in managing pipelines and follow-ups.
• Motivated by achieving targets and generating tangible results.
• Team player with a positive, customer-centric attitude.

Benefits

• 31 days’ holiday including bank holidays
• Option to buy and sell annual leave
• Life Insurance
• Private Medical Insurance
• Free and confidential access to our Employee Assistance Programme - 24/7 health, financial and wellbeing support
• Tailored benefits platform - includes discounts on retail, travel, gym and leisure
• YuLife wellbeing app with 24/7 access to a virtual GP service, free will writing service and second medical opinion scheme
• Cycle to work salary sacrifice scheme
• Electric car salary sacrifice scheme
• Paid Volunteer Leave