Lead, Corporate Communications & Reputation Management

Chicago, IL (Hybrid)

$142K/yr – $177K/yrSenior Level7+ years expFull time

Posted 3 days ago

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Job Summary

Own and drive Kraft Heinz corporate brand and reputation programs across strategy, crisis management, industry issues, and digital channels; translate complex financial and operational information into clear narratives for senior leadership and external stakeholders.

  • Corporate Brand & Reputation Strategy and measurement
  • Crisis Management and real-time response
  • Digital Reputation & Channel Strategy and industry collaboration

Job Description

Responsibilities

  • Corporate Brand & Reputation Strategy
  • - Support corporate narrative development, ensuring alignment with company purpose, business strategy, growth ambitions, and values .
  • - Measure and report on reputation performance through media,   stakeholder , and digital sentiment metrics.
  • Financial & Business Performance Communications
  • - Support communications surrounding earnings announcements, investor events, business updates, organizational changes, and major strategic initiatives.
  • - Translate complex financial and operational information into clear, compelling narratives for non-financial audiences.
  • Crisis & Issues Management
  • - Support   reputation risk assessment and monitoring efforts across business, regulatory, operational, and consumer-facing issues.
  • - Maintain and evolve crisis preparedness   tools and infrastructure, including   playbooks   and   response protocols , training   and simulations,   and technology/AI tools for monitoring, message testing, and   risk detection.
  • - Support real-time crisis response, partnering   with Zone communications teams as well as   Legal, Government Affairs, Food Safety, Quality, HR, and Operations .

Requirements

  • 7+ years of progressive communications experience, agency and in-house corporate communications experience preferred
  • Experience managing corporate financial communications, including working with internal partners such as Investor Relations
  • Experience supporting corporate crisis communications, including serving on cross-functional response teams preferred
  • Ability to quickly assess complex situations and make sound decisions
  • Balances short-term needs with long-term brand and corporate narrative
  • Confident, credible advisor to senior leaders; able to challenge constructively and influence decisions
  • Ability to distill complex business strategies into clear, compelling narratives

Preferred

  • Experience supporting corporate crisis communications, including serving on cross-functional response teams preferred
  • Strong instinct for what is – and isn’t – a story, with a clear understanding of reputational risk vs. opportunity
  • Balances short-term needs with long-term brand and corporate narrative
  • Confident, credible advisor to senior leaders; able to challenge constructively and influence decisions

Benefits

  • Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
  • Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
  • You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
  • - Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
  • - Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
  • - Emotional – Employee Assistance Program , Wellbeing Programs
  • - Financial – 401k, Life, Accidental Death & Dismemberment, Disability
The Kraft Heinz Company logo

The Kraft Heinz Company

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands. We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others. No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 37,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Founded in 2015
Chicago, IL, US
26K employees

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