Lead Business Systems Analyst - Marketing Data and Analytics - Sr. Associate

Wilmington, DE (Unknown)

Salary Not AvailableSenior LevelFull time

Posted 2 days ago

Job Description

Responsibilities

  • Design data and audience management approaches that enable consistent, reusable targeting and measurement across campaigns.
  • Develop data quality monitoring and automated operational reporting to reduce manual work and improve reliability.
  • Analyze performance and targeting inputs from systems of record and approved analytical signals to improve relevance and efficiency.
  • Standardize audience outputs and documentation (requirements, definitions, and testing checklists) to accelerate delivery and reduce defects.
  • Manage end-to-end execution for data initiatives, including monitoring, issue triage, and proactive alerting to protect delivery and results.
  • Partner with Product and Technology to define functional designs and delivery plans for platform enhancements and cross-channel initiatives.
  • Identify responsible artificial intelligence opportunities and support “human-in-the-loop” operating models with clear controls, explainability expectations, and measurable outcomes.

Requirements

  • Bachelor's degree in Data Science, Statistics, Information Systems, or a related field.
  • Experience in data analytics and/or customer segmentation, with the ability to connect analytical outputs to campaign execution outcomes.
  • Proficiency with SQL and common analytics and reporting tools (for example: Python, Excel, Tableau, Adobe).
  • Ability to translate business requirements into technical specifications and communicate complex topics to non-technical partners.
  • Strong understanding of digital marketing fundamentals, measurement, and test-and-learn optimization.
  • Strong project execution skills, including planning, dependencies, and risk/issue management across stakeholders.
  • Strong written and verbal communication skills, with the ability to influence partners and explain artificial intelligence-supported decisions and controls clearly.

Preferred

  • Experience in marketing operations and/or marketing technology, including exposure to artificial intelligence-enabled targeting or decisioning.
  • Experience with agile delivery and project management tools (for example: Jira, Confluence, Microsoft Project, PowerPoint).
  • Experience with customer data platforms and marketing automation tools (for example: Salesforce, Segment, SAS, Adobe, Microsoft).
  • Experience working with agencies and/or consultancies, including translating vendor capabilities into governed requirements.
  • Ability to manage multiple initiatives under tight timelines while maintaining quality and consistency.
  • Strong relationship-building and negotiation skills, including alignment on responsible artificial intelligence use, governance needs, and success measures.

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching and more
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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

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