Key Account Coordinator
Toledo, OH (Hybrid)
Posted 4 months ago
Job Description
Company Description
Tandemtide is an omnichannel commerce and performance marketing agency specializing in helping businesses, brands, and retailers thrive through connected commerce and retail media. With expertise across platforms like Amazon, Shopify, TikTok Shop, and WooCommerce, our team delivers optimized marketplace presence, retail media strategies, and tailored digital experiences. We support both consumer and B2B buying journeys through data-driven and platform-native solutions. From influencer-led commerce to lifecycle marketing and creative production, we connect strategy with execution to drive sustainable growth.
Role Description
We are seeking a Key Account Coordinator for a full-time hybrid role located in Toledo, OH, with flexibility for remote work. The Key Account Coordinator will manage client accounts, develop and nurture relationships, and ensure seamless communication. Responsibilities include delivering exceptional customer service, analyzing account performance, and collaborating with internal teams to align strategies for business growth.
Qualifications
- Strong Account Management and Customer Service skills, with a focus on building and maintaining client relationships
- Exceptional Communication and Interpersonal skills to effectively collaborate and liaise with clients and team members
- Proven Analytical Skills, with the ability to evaluate data and derive actionable insights
- Organizational and time management capabilities to prioritize and handle multiple accounts effectively
- Proficiency in relevant tools and platforms, including CRM software, is a plus
- Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred
- Experience in e-commerce, digital marketing, or retail is a strong advantage
Tandemtide
We're a performance focused strategic innovation and commercialization, digital marketing, technology and data analytics firm. We excel at seamlessly integrating innovation and optimization to redefine success for our clients. We work with innovators to bring new products, services, and technologies to market. We also maintain a dedicated focus on optimizing existing channels and technologies, leveraging future-forward thinking to drive substantial growth.We are HubSpot, Shopify and Amazon Ads partners. We are also WordPress experts and work with a range of additional platforms and tools that help support our goal of helping our clients grow their sales. We also offer software and app development services to our clients that are looking for custom solutions. Our digital marketing roots stem back to 2007. We're deeply experienced, tenacious about quality and client care and driven to deliver exceptional work for our clients and their audiences. We welcome partners that are ready to crush it.Our services include a mix of strategy consulting, advertising, commerce, marketing, technology and analytics, to ensure we're meeting your audience where they live and where it matters most – all in an effort to grow your brand and sales.
