Junior Copywriter, Social + Community

New York City, NY (Remote)

$60K/yr – $70K/yrIntern/New Grad2+ years expFull time

Posted 2 months ago

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Job Summary

Own and optimize Starface’s social community by managing multi-platform conversations, rapid responses, and timely escalations, while collaborating on copy for launches and influencer ideas.

  • Community Management: daily monitoring, warm engagement, and rapid responses across platforms
  • Launch & Copy Collaboration: seeding initiatives, gifting, VIP comms, and in-launch copy support
  • Escalation & Insights: surface trends and sensitive topics to CX/Regulatory and guide cross-functional actions

Job Description

Responsibilities
  • Own daily community management across all social platforms (including Instagram, TikTok, and Facebook) with a focus on monitoring and responding to comments, direct messages, and user generated content
  • Maintain fast, thoughtful responses across social platforms while balancing humor, warmth, and brand self-awareness
  • Collaborate with the Influencer/Marketing team to create copy for seeding initiatives, gifting, launches, and VIP communications
  • Monitor and reply to comments on paid ads and support the Copy team as needed with in-asset copy and descriptions
  • Draft comments for owned social content and reactive communications during launch periods, as well as captions and IG Threads as needed
  • Track recurring community questions, feedback, and trends and proactively identify and escalate sensitive topics to necessary teams (including CX and Regulatory)
  • Flag potential UGC and creators to relevant Social/Influencer teams
  • Stay on top of platform-native behaviors, in-the-know humor, internet culture, and the conversations Starface should be a part of
  • Assist with various copy projects as needed, including Big Yellow character development, product launches, evergreen marketing, brainstorms, and new social platforms
  • Be available after hours when necessary for timely or urgent matters (including weekends)
Requirements
  • You have 2–3 years of experience in social media copywriting, community management, or brand writing
  • You have a strong understanding of the Starface voice and how the brand shows up online
  • You’re an excellent writer with a sharp sense of humor and strong grasp of tone, timing, and voice
  • You’re collaborative, flexible, and able to work quickly while maintaining good judgment
  • You’re optimistic, creative, and motivated by fun
  • Experience in comedy, improv, or satirical writing is a plus, but not required :)
Preferred
  • Experience in comedy, improv, or satirical writing is a plus, but not required :)
Benefits
  • Access to high-quality health care options
  • Access to a 401k with 5% employer match eligibility
  • 4 weeks of vacation plus up to 20 paid holidays
  • 12 weeks fully paid parental leave
  • 5 days of pet-ernity leave for pet adoption
  • Home office & internet stipend
  • Annual learning & development stipend
  • Flexible Fridays, and Summer Fridays
  • Fully remote work environment
  • ...and much, much more!
BBG Ventures logo

BBG Ventures

5.0 Glassdoor

BBG Ventures is a NYC-based, early-stage fund backing big ideas that will reshape the way we live. BBGV backs typically overlooked founders who are building scalable solutions to problems that millions of people face — and that the founder understands firsthand. BBGV’s most recent $60M Fund II addresses large categories demanding reinvention: health and wellbeing; the future of education and work; climate friendly commerce; overlooked and emerging consumers.

Founded in 2014
New York, New York, USA
59 employees (9 in marketing)
100% recommend to a friend

Traffic Signals

Monthly Visitors
21.8K
Traffic Source Mix
Search
30.2%
Direct
55%
Referral
7.6%
Social
5.9%
Paid
1.2%

Headcount Trend

Current headcount: ~59

Marketing Team

Marketing Team Size
8 (14% of company)
Median Career Experience
20 years
Median Tenure
2.8 years
Marketing Roles Posted (Last 30 Days)
2