Responsibilities

• Assign projects by matching the right writer to the right project, and ensure timely completion
• Process client revision requests, and reassign projects as needed
• Answer questions from writers and marketers regarding project details
• Troubleshoot and resolve project snags as they arise
• Mentor a team of 12+ copywriters/editors, providing regular feedback on both hard and soft skills
• Manage team workloads, track deadlines, and ensure your team is set up for success
• Hold regular 1-on-1 check-ins with your writers/editors, and lead annual review calls
• Identify individual strengths and areas for growth amongst your team, and support team members in setting and achieving their goals
• Contribute to team-bonding initiatives and a positive team culture
• Plan and execute process improvements designed to simplify workflows and support team efficiency

Requirements

• A Bachelor’s Degree: All majors welcome!
• GPA: 3.4 or above
• (Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
• Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
• Strong verbal and written communication skills
• Analytical and research skills
• Excel/Google Suite
• Google Analytics
• Basic HTML

Nice to have

• Digital marketing experience (a bonus!)
• Blogging or copywriting experience (a bonus!)
• Experience coordinating the schedules and deadlines of others (a bonus!)
• Coaching/mentoring experience (a bonus!)

Benefits

• Comprehensive, On-the-Job Training and Career Development
• Initial "career kickstart" training to learn foundational hard skills over the first few months on the job
• Ongoing advanced training sessions from industry experts as you progress further in your role
• Regular team Lunch-and-Lears in our on-site training amenities