IT Training & Communications Specialist
Memphis, TN (On-site)
Posted 2 hrs ago
Job Summary
Own the IT Division communications program, shaping strategy and messaging, producing leadership content, training materials, social channels, and visuals, while coordinating information flow and digital asset management.
- Develop and implement IT divisional communications strategy
- Draft leadership content and training materials
- Coordinate social media and digital asset management
Job Description
Responsibilities
- Works under the direction of assigned manager in developing and implementing a communications strategy for the IT Division.
- Drafts content including newsletters, memos, press releases, etc. for senior leadership.
- Assists with creation of training materials to include Quick References Guides (QRGs) for IT systems, applications, and knowledge base articles.
- Facilitates the creation and distribution of divisional information using multiple social media channels including Twitter, Facebook and more.
- Fosters relationships with advocates and key persons.
- Assists with creation of PowerPoint slide decks for upper management.
- Facilitates with electronically managing files including SharePoint sites and MS One Drive.
- Proofreads and edits writing material.
- Creates and manipulates graphic material.
Requirements
- Bachelor’s degree in Communications , Marketing, Journalism or closely related field and four (4) years professional experience in communications, training, or education; or any combination of experience and training which enables one to perform the essential job functions.
- Working experience with Microsoft Office Suites and Microsoft Active Directory is required.
Preferred
- Experience in corporate, technical, or government communications and project management is preferred.
Memphis is more than the home of the blues and the birthplace of rock n’ roll: It’s a great place to build your career as you work for the city you know and love! Over 8,000 city employees are doing their part to make Memphis a model city for the 21st century. Are you ready to join the ranks? Our Mission is to be brilliant at the basics - delivering reliable, responsive, high-quality services to the Citizens of Memphis, Tennessee. We strive to improve the quality of life for all Memphians, everyday. Learn more about us at http://www.memphistn.gov/government/careers.
Salaries
Posted range
$64K/yr – $93K/yr
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