Responsibilities

• Establish and maintain comprehensive communications plans using multimodal methods, including SharePoint, videos, newsletters, and official notices.
• Provide communications support services to advance awareness, adoption, and understanding of NASA's data and artificial intelligence (AI) initiatives across the agency (communications and content development).
• Author employee-facing communications, including messages, FAQs, memoranda, emails, announcements, talking points, and executive presentations that support CDAIO priorities and initiatives.
• Develop and write success stories highlighting data and AI usage across the agency, including sourcing, interviewing subject matter experts, and drafting narratives suitable for multiple channels.
• Break down complex technical and strategic information into clear, concise content for diverse, non-technical audiences.
• Provide technical editing for the CDO and CDAIO office to ensure factual messaging with 0 defects using NASA documentation standards and AP style, with correct punctuation and grammar.
• Utilize SharePoint and Teams for storage of materials and communication paths.
• Develop executive level reports with varying delivery dates and respond to inquiries regarding reports.
• Managing, editing and proofing content for various multimedia platforms.
• Provide coordination and materials-preparation support for CDAIO speaking engagements, including scheduling support, content preparation, and follow-up materials.

Requirements

• Minimum Education: BA/BS in Communications, Mass Communications, Journalism, English, or related field.
• Minimum Experience: 5 years
• 5+ years of experience in multimedia software and social media platforms.
• Demonstrated effective oral and written communication skills and ability to determine organizational and analytical skills.
• Generate innovative ideas for content across various media, including text, audio, video, and graphics.
• Work closely with graphic designers, video editors and other media production staff to create cohesive multimedia content.
• Adapt content to suit different platforms and media formats.
• Proficiency with content management systems (SharePoint, WordPress).
• Ability to work under tight deadlines.
• Capacity to work both independently and as a member of a team.

Preferred

• Previous NASA experience
• Familiarity with Data Management Body of Knowledge (DMBOK)
• Experience with coordination of and participation in workforce training sessions on new data/AI platforms and concepts
• Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, One Drive), and SharePoint.