Integrated Communications Account Director

Salt Lake City, UT (Hybrid)

Salary Not AvailableSenior Level8+ years expFull time

Posted 5 months ago

Job Summary

Drive strategic, value-driven public relations programs for mission-driven clients while leading cross-functional teams.

  • Own day-to-day client relationships, strategic direction, and overall account health across multiple teams.
  • Must-have: 8–12 years in PR or integrated communications with agency experience and proven senior stakeholder engagement.
  • Standout: Experience with nonprofit/education/technology or mission-driven orgs; strong leadership and cross-functional collaboration.

Job Description

Responsibilities

  • Serve as the primary day-to-day leader for multiple client relationships.
  • Consistently and proactively provide clients with creative and innovative strategies vs. simply taking orders.
  • Build trusted advisor relationships with senior leaders at nonprofit, education, and media organizations.
  • Lead overall communications strategy, not just execution, with an understanding of institutional mission and public context.
  • Support both operating organizations and their sponsoring institutions with thoughtful, values-aware communications guidance.
  • Recognize when issues require senior agency leadership and bring them in appropriately.
  • Own overall account health including scope, staffing, budget management, and quality of work.
  • Lead integrated account teams across earned media, social media, content, creative, paid media, strategy, and analytics.
  • Provide clarity, direction, and momentum for teams working in complex, multi-stakeholder environments.
  • Coach and develop team members while maintaining high standards and accountability.

Requirements

  • 8 to 12 years of experience in PR or integrated communications, ideally within an agency environment.
  • Experience working with nonprofit organizations, educational institutions, technology businesses, or other mission-driven organizations.
  • Comfort supporting organizations affiliated with values-driven institutions in a professional, respectful, and non-advocacy capacity.
  • Strong strategic thinking skills and the ability to operate in sensitive or high-visibility environments.
  • Experience coordinating work across earned media, social, content, creative, paid media, and analytics.
  • Proven ability to lead teams and manage complex client relationships.
  • Sound judgment, discretion, and emotional intelligence.
  • Clear communicator with confidence in engaging senior stakeholders.
    Thatcher+Co. logo

    Thatcher+Co.

    Located in the heart of New York City’s Times Square, Thatcher+Co. assists clients from start-ups to Fortune 500s, as well as governments, nonprofits and universities, in achieving their communications goals. Thatcher+Co. has a proven track record of creating powerful, newsmaker platforms that convene global thought leaders. High-impact media relations and social media engagement multiplies everything we do. Thatcher+Co. combines global experience from servicing some of the world’s highest-profile organizations to the most successful business start-ups. By offering senior attention and streamlined service without layered management bureaucracy and complex billing practices, we are nimble, maintain long-term client relationships and deliver measurable returns.

    Founded in 2008
    New York, New York, USA
    13 employees (2 in marketing)

    Marketing Team

    Marketing Team Size
    2 (15% of company)

    Traffic Signals

    Monthly Visitors
    1.6K
    Traffic Source Mix
    Search
    32.6%
    Direct
    46.4%
    Referral
    9.5%
    Social
    9.4%
    Paid
    1.2%

    Headcount Trend

    Current headcount: ~13
    Thatcher+Co. logo

    Integrated Communications Account Director

    Thatcher+Co. · Salt Lake City, UT · Hybrid