Responsibilities

• Serve as the primary day-to-day leader for multiple client relationships.
• Consistently and proactively provide clients with creative and innovative strategies vs. simply taking orders.
• Build trusted advisor relationships with senior leaders at nonprofit, education, and media organizations.
• Lead overall communications strategy, not just execution, with an understanding of institutional mission and public context.
• Support both operating organizations and their sponsoring institutions with thoughtful, values-aware communications guidance.
• Recognize when issues require senior agency leadership and bring them in appropriately.
• Own overall account health including scope, staffing, budget management, and quality of work.
• Lead integrated account teams across earned media, social media, content, creative, paid media, strategy, and analytics.
• Provide clarity, direction, and momentum for teams working in complex, multi-stakeholder environments.
• Coach and develop team members while maintaining high standards and accountability.

Requirements

• 8 to 12 years of experience in PR or integrated communications, ideally within an agency environment
• Experience working with nonprofit organizations, educational institutions, technology businesses, or other mission-driven organizations
• Comfort supporting organizations affiliated with values-driven institutions in a professional, respectful, and non-advocacy capacity
• Strong strategic thinking skills and the ability to operate in sensitive or high-visibility environments
• Experience coordinating work across earned media, social, content, creative, paid media, and analytics
• Proven ability to lead teams and manage complex client relationships
• Sound judgment, discretion, and emotional intelligence
• Clear communicator with confidence in engaging senior stakeholders

Benefits

• Hybrid work arrangement, partially in office and partially remote work
• Competitive salary and comprehensive benefits
• 401K with employer match and immediate vesting
• Generous paid sick and vacation and paid holidays