Responsibilities

• STRATEGIC LEADERSHIP: Support and implement goals aligned with the business long term plan, segmentation, and strategic direction as communicated by the Service Division Leadership team. Drive the overall success of the installation business. Anticipate local trends and implications accurately to create and articulate sustainable value.
• ACTION ORIENTED: Identify and seize new opportunities through strategic business development initiatives. Analyze performance data to recommend productivity, profitability, and customer satisfaction, productivity and efficiency improvements.
• CUSTOMER FOCUS: Cultivate external relationships with dealers and customers, build solid connections, and ensure the delivery of customer-centric solutions aligned with strategic goals to reduce conflict and grow the business by addressing their primary pain points.
• BUILD NETWORKS: Collaborate with the Installation Operations Manager, Service Sales, National Accounts, Installation Management team, Equipment Sales team, Service Operations in the territory to achieve service strategic objectives and support shared strategic objectives. Recommends and makes data driven strategic trade-off decisions within the assigned territory. Maintains awareness of market dynamics impacting the districts.
• DEVELOP TALENT: Prioritize the development of others through coaching, feedback, exposure, and strategic career moves. Provide training to the Installation teams & field service with implementation of new or existing programs.
• FINANCIAL ACUMEN: Management of the P&L of the business strategically. Use financial analysis to generate, evaluate, and act on strategic options and opportunities. Aid with Installation revenue forecasting.
• STRATEGIC MINDSET: Demonstrate ability to analyze data and apply to organizational strategies, drive simplification to all levels of the organization, be a point of contact for Installation pricing concerns within the territory and be able to resolve complex issues strategically which impact current and future business needs.
• ORGANIZATIONAL KNOWLEDGE: Leads in keeping with ITW values and develops and maintains a working knowledge and use of the ITW toolbox.
• Supervisory Responsibilities: This position will not have supervisory responsibilities reporting directly to the Installation Operations Manager. Provide support to the Installation Operations Manager, Installation Managers and service management and Service Operations.

Requirements

• Bachelor's Degree and at least 5+ years of sales and/or marketing experience in a distributed service industry environment or equivalent experience (HSD/GED and / or 5 years in the food service industry environment)
• Project Management Professional (PMP) or strong foundational knowledge of project management fundamentals
• Ability to communicate effectively with a wide audience range
• MS Office application proficiency to drive efficiency

Preferred

• 2 - 5 years within the industry and 7-10 years directly related