Responsibilities

• You'll be hands-on in the day-to-day work of running our ad integrations: sending talking points to creators, reviewing ad reads against brand guidelines, coordinating revisions, and making sure everything discussed with a creator or sponsor makes it accurately into Airtable.
• You'll be the point of contact for creators and sponsors on your campaigns, communicating with warmth, speed, and honesty, even when a situation is tricky.
• You'll also help us get better as we go, flagging where a process is clunky and suggesting how to fix it.
• Strong performers here have real room to grow. This role is a genuine on-ramp to more ownership and, eventually, leadership within the department for the right person.

Requirements

• Work Experience: 2+ years work experience in Influencer Partnerships, Project Management, Customer Service, Operations, or similar fields.
• Brand Partnerships / Influencer Sponsorships experience is preferred, but it can be learned quickly.
• Organization & Customer Service is very important for a role like this, so if you have strong Project Management, Custom Service, or Operations experience, you’d be a strong fit as well.
• Excellent Email & Verbal Communication Skills:
• Excellent Written & Verbal English Skills.
• Must respond to Sponsors & Creators quickly and effectively with the right information.
• Must be comfortable picking up the phone & calling a client for important matters.
• Attention to Detail: We’re handling large influencer campaigns often worth $5K - $50K for one ad placement. Any mistakes can be costly, so high attention to detail is crucial.
• Relationship Builder: Relationships are not built just off your personality, they’re built off adding value & showing up for your clients. So we’re not looking for the best “personality” person, but rather someone that is honest, reliable, and values long-term relationships.
• Tech Savviness: Our internal business relies on Airtable, tasks are managed in Asana, SOPs are housed in Notion, and negotiations often happen via email and Google Sheets. Our business is remote so the ideal candidate will be overall quick & effective with the computer.

Preferred

• Grit - Someone that is ready to work hard, has something to prove, and is still in the “startup phase of their life” to grow
• Resilience - can bounce back from set back. Deals get canceled, and traders are often flip-floppy, so we need someone that can bounce back from a setback.
• Fast & Self Learner - We really don’t have time to repeat things twice, and there are a lot of new concepts that will be taught in their first month.
• Comfort-builder - Our customers want to feel like we’re on their team (which is the truth!), not like we’re selling them something.
• Energetic and Positive - We’re looking for a team player that brings a positive energy and personality to our team.

Benefits

• 401K offered after 6 months of Employment