Head of Communications

USA (Remote)

Salary Not AvailableSenior Level8+ years expFull time

Posted 2 months ago

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Job Summary

Shape Sword's U.S. narrative by owning media relations, executive visibility, and crisis response, translating business priorities into credible public stories across top outlets and analysts.

  • Own media relations and executive positioning across earned, owned, and shared channels.
  • Target high-impact coverage with top-tier business, AI, healthcare, and tech outlets to grow awareness and credibility.
  • Contain reputational risk with proactive storytelling and strategic crisis management.

Job Description

  • Build and own Sword's U.S. communications strategy across earned, owned, and shared channels.
  • In partnership with the CEO, lead all external communications efforts including media relations, press releases, and proactive storytelling.
  • Build and own a proactive U.S. media relations strategy that generates high-impact, sustained coverage in top-tier business, AI, healthcare, and technology outlets.
  • Manage crisis communications and sensitive reputational issues, providing executive counsel and strategic direction.
  • Cultivate and maintain relationships with top-tier media, industry analysts, and influencers in the U.S.
  • Partner closely with executive leadership to craft and elevate their public profiles through speaking engagements, awards, bylines, and interviews.
  • Collaborate cross-functionally with Marketing, Brand, Product, Legal, and People teams to ensure message consistency and alignment.
  • Measure and report on communications effectiveness and brand perception.
  • Work closely with the B2B marketing team to increase awareness of our different solutions.
  • Serve as a strategic communications advisor to senior leadership, helping translate business priorities into public-facing stories.
  • 8+ years of experience in communications, including experience leading global communications for high-growth technology or healthcare companies.
  • Deep expertise in media relations, executive communications, and crisis communications.
  • Proven track record of securing high-impact media coverage and driving brand narratives.
  • Exceptional written and verbal communication skills with an ability to distill complex concepts into clear, compelling messages.
  • Experience working with C-level executives and influencing at all levels of the organization.
  • Ability to work effectively in a fast-paced, dynamic, and highly collaborative environment.
  • Strong judgment, discretion, and a proactive mindset.
  • Background in AI, tech, or the broader healthcare industry is a strong plus.
  • Comprehensive health, dental and vision insurance*
  • Life and AD&D Insurance*
  • Financial advisory services*
  • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
  • Health Savings Account*
  • Equity shares*
  • Discretionary PTO plan*
  • Parental leave*
  • 401(k)
  • Flexible working hours*
Sword Health logo

Sword Health

3.0 Glassdoor

Sword is building the future of healthcare through AI Care, a field we pioneered that brings together Artificial Intelligence and Clinical Experts to tackle healthcare’s biggest bottlenecks - access, outcomes, and cost. The result is a world where clinicians are able to focus on what they do best - handling nuance, providing empathy, and delivering the human touch -, while AI focuses on delivering hyper-personalized treatment programs, ensuring scalability, and being available 24/7 so that healthcare meets the needs of the patient, not the other way around.Our platform spans the full continuum of care, from predicting and preventing pain, to treating physical and mental health, and optimizing healthcare operations. We are trusted by over 2,000 organizations globally, across employers, health plans, and governments, having helped our clients generate over $1 billion in healthcare savings, largely by avoiding unnecessary procedures, such as surgeries, imaging, ER visits, and others.We’re backed by some of the world’s most seasoned investors, such as Khosla Ventures, General Catalyst, Founders Fund and others, and currently valued at $4B. We believe in - and are building toward - a world where AI Care is within arm’s reach of every human. If this mission inspires you, join us in building that future: https://swordhealth.com/company/careers.

Founded in 2015
New York, New York, USA
1.1K employees (57 in marketing)
47% recommend to a friend
43% CEO approval

Traffic Signals

Monthly Visitors
168.1K
Traffic Source Mix
Search
34.2%
Direct
57.1%
Referral
6.3%
Social
1.6%
Paid
0.6%

Headcount Trend

Current headcount: ~1.1K

Marketing Team

Marketing Team Size
38 (3% of company)
Median Career Experience
11.5 years
Median Tenure
2.5 years

Funding

Total Funding
$493.5M
Last Raise
$40M
Series Unknown, 9 months ago

Funding History

  • Jun 2025
    Series Unknown • $40M
  • Jun 2024
    Secondary Market • $100M
  • Jun 2024
    Series E • $30M

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