GTM Onboarding & Enablement Lead
San Francisco, CA (On-site)
$160K/yr – $185K/yrFull time
Posted 2 months ago
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Job Description
About Us
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
Role Overview
LangChain is looking for a highly operational and program-oriented GTM onboarding and enablement lead to build and scale a world-class onboarding and ramp experience across our growing Go-To-Market organization.
This role will own onboarding strategy and execution across Sales, SDR, Deployed Engineer (DE), and Customer Engineering (CE) teams. The ideal candidate combines strong program management, enablement, onboarding, and cross-functional coordination skills with the ability to build structured, hands-on learning experiences in a fast-moving technical environment.
This is a highly cross-functional role partnering closely with Sales Leadership, Product, PMM, DE, CE, Revenue Operations, and Enablement leadership to ensure new hires ramp quickly, build strong product fluency, and become customer-ready with confidence.
What You’ll Do
GTM Onboarding Programs
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
What You’ll Do
GTM Onboarding Programs
Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
Role Overview
LangChain is looking for a highly operational and program-oriented GTM onboarding and enablement lead to build and scale a world-class onboarding and ramp experience across our growing Go-To-Market organization.
This role will own onboarding strategy and execution across Sales, SDR, Deployed Engineer (DE), and Customer Engineering (CE) teams. The ideal candidate combines strong program management, enablement, onboarding, and cross-functional coordination skills with the ability to build structured, hands-on learning experiences in a fast-moving technical environment.
This is a highly cross-functional role partnering closely with Sales Leadership, Product, PMM, DE, CE, Revenue Operations, and Enablement leadership to ensure new hires ramp quickly, build strong product fluency, and become customer-ready with confidence.
What You’ll Do
GTM Onboarding Programs
- Own end-to-end onboarding and ramp programs across Sales, SDR, DE, and CE organizations
- Build, manage, facilitate, and continuously improve in-person and virtual GTM Bootcamps
- Redesign onboarding experiences into more hands-on, role-based learning programs with practical exercises, certifications, workshops, and customer-facing simulations
- Develop scalable onboarding frameworks that support rapid GTM team growth globally
- Build and maintain scalable onboarding learning paths within WorkRamp for Commercial, Enterprise, SDR, DE, and CE functions
- Create structured onboarding journeys, certification programs, learning milestones, and reinforcement programs
- Partner with managers and leadership to operationalize onboarding workflows, progress tracking, and onboarding accountability
- Continuously improve onboarding content organization, usability, and learner experience
- Develop role-based product fluency programs focused on practical GTM application, customer conversations, POV readiness, discovery, and real-world sales execution
- Partner closely with Product, PMM, DE, and CE teams to ensure onboarding content reflects the latest product capabilities, customer lifecycle, GTM motion, and adoption workflows
- Translate complex technical concepts into practical, role-appropriate onboarding experiences for different GTM audiences
- Create onboarding certifications and readiness milestones tied to observable skills, role expectations, and ramp progression
- Build onboarding manager toolkits including:
- 30/60/90 day plans
- coaching checkpoints
- onboarding inspection frameworks
- readiness scorecards
- Establish clear definitions of onboarding success and ramp readiness across GTM functions
- Operationalize onboarding measurement and reporting including:
- ramp progress
- certification completion
- onboarding feedback
- onboarding engagement
- time-to-productivity metrics
- Identify onboarding gaps and continuously improve programs based on learner feedback, manager feedback, and business priorities
- Standardize onboarding documentation, assets, and enablement resources across GTM teams
- 5+ years of experience in Sales Enablement, Revenue Enablement, GTM Onboarding, Learning & Development, or related GTM program roles
- Experience building and scaling onboarding programs in high-growth SaaS or technical platform companies
- Strong experience with LMS platforms, preferably WorkRamp
- Experience designing structured onboarding paths, certifications, and learning programs
- Strong facilitation and program management skills
- Ability to work cross-functionally across Sales, Product, PMM, Customer Success, and technical teams
- Strong written and verbal communication skills
- Highly organized with strong operational execution and project management capabilities
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
What You’ll Do
GTM Onboarding Programs
- Own end-to-end onboarding and ramp programs across Sales, SDR, DE, and CE organizations
- Build, manage, facilitate, and continuously improve in-person and virtual GTM Bootcamps
- Redesign onboarding experiences into more hands-on, role-based learning programs with practical exercises, certifications, workshops, and customer-facing simulations
- Develop scalable onboarding frameworks that support rapid GTM team growth globally
- Build and maintain scalable onboarding learning paths within WorkRamp for Commercial, Enterprise, SDR, DE, and CE functions
- Create structured onboarding journeys, certification programs, learning milestones, and reinforcement programs
- Partner with managers and leadership to operationalize onboarding workflows, progress tracking, and onboarding accountability
- Continuously improve onboarding content organization, usability, and learner experience
- Develop role-based product fluency programs focused on practical GTM application, customer conversations, POV readiness, discovery, and real-world sales execution
- Partner closely with Product, PMM, DE, and CE teams to ensure onboarding content reflects the latest product capabilities, customer lifecycle, GTM motion, and adoption workflows
- Translate complex technical concepts into practical, role-appropriate onboarding experiences for different GTM audiences
- Create onboarding certifications and readiness milestones tied to observable skills, role expectations, and ramp progression
- Build onboarding manager toolkits including:
- 30/60/90 day plans
- coaching checkpoints
- onboarding inspection frameworks
- readiness scorecards
- Establish clear definitions of onboarding success and ramp readiness across GTM functions
- Operationalize onboarding measurement and reporting including:
- ramp progress
- certification completion
- onboarding feedback
- onboarding engagement
- time-to-productivity metrics
- Identify onboarding gaps and continuously improve programs based on learner feedback, manager feedback, and business priorities
- Standardize onboarding documentation, assets, and enablement resources across GTM teams
- 5+ years of experience in Sales Enablement, Revenue Enablement, GTM Onboarding, Learning & Development, or related GTM program roles
- Experience building and scaling onboarding programs in high-growth SaaS or technical platform companies
- Strong experience with LMS platforms, preferably WorkRamp
- Experience designing structured onboarding paths, certifications, and learning programs
- Strong facilitation and program management skills
- Ability to work cross-functionally across Sales, Product, PMM, Customer Success, and technical teams
- Strong written and verbal communication skills
- Highly organized with strong operational execution and project management capabilities
Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Sequoia Capital Global Equities
Sequoia Capital Global Equities ("SCGE") is a public/private crossover firm that was founded in 2009 as an affiliate of Sequoia Capital. SCGE extends Sequoia Capital's technology investing into the public markets and applies the firm's thematic investment approach across the internet, software, semiconductor and fintech sectors. We are a long-term partner to transformational and enduring technology companies through their journey to IPO and beyond.
