Responsibilities

• Lead and mentor a team of 2–3 Senior Strategists or Strategy Directors, providing ongoing coaching, performance feedback, and career development guidance to elevate the caliber of strategic output across the pod.
• Own strategic direction and client relationship health for 2–4 key accounts, serving as the senior strategic point of contact for client stakeholders and ensuring alignment between client objectives and 829's capabilities.
• Manage resource allocation and workload balancing across your team, ensuring strategists are effectively deployed against client priorities without overextension or underutilization.
• Define and refine strategic processes, frameworks, and templates that create repeatable excellence across the strategy function, reducing ramp time on new accounts and improving deliverable consistency.
• Provide strategic leadership to cross-functional account teams, orchestrating integrated solutions across design, digital marketing, and analytics while ensuring high-quality deliverables are presented to clients with the support of Account Managers and your direct reports.
• Develop comprehensive creative briefs that encapsulate key insights and messaging themes, serving as a source of inspiration for the team, and coach direct reports to do the same at a consistently high standard.
• Lead and oversee research and analytics initiatives (e.g., stakeholder interviews, process documentation, competitive audits) to deeply understand client strategies, market dynamics, and organizational strengths across your portfolio.
• Define and track critical performance indicators at both the account and pod level, offering actionable insights to drive success and surfacing cross-client trends to senior leadership.
• Translate complex data and findings into persuasive narratives tailored for C-level executives and key decision-makers, and ensure your team can do the same independently.
• Design and facilitate dynamic digital client workshops, encouraging innovative solutions to complex business problems, and serve as a quality control checkpoint for workshops led by your direct reports.