Greeter Marketing In House
Sedona, AZ (Unknown)
Posted 2 days ago
Job Summary
Own and execute guest engagement as a Marketing Greeter, connecting guests with the concierge team, sharing promotions, and guiding service discovery across resort properties.
- Flexible scheduling including evenings, holidays, and weekends
- Requires at least six months of customer service experience
- Training provided in classroom, shadowing, and on location
Job Description
Responsibilities
- We're seeking a Marketing Greeter who possesses a positive attitude and the dedication to outstanding guest service. In this position, you'll greet guests, provide customer service, general location information, and direct guests to speak with our concierge team located in the lobby of our beautiful resorts. This position is ideal for candidates who enjoy starting conversations and have the ability to build a quick connection with people.
- Engage face-to-face with guests staying at our resort properties to promote opportunities to meet with our concierge team.
- Advise guests about available services, pointing them to Marketing Desk locations, and sharing promotional material
- Serve as a point of contact for resort guests and visitors to receive information on how to participate in resort promotions.
- We provide paid training both in the classroom, job shadowing, and on location.
Requirements
- At least six months of customer service experience
- High School Diploma or equivalent
- Ability to work a flexible schedule including evenings, holidays, and weekends
- Ability to work a full shift walking and standing with or without reasonable accommodation
Preferred
- Strong communication & teamwork skills
Benefits
- An excellent Benefits package with personal customization including health benefits, 401k with matching, PTO hours, Parental Leave, and much more!
- Team Member& Family & Friends Discount Travel Programs
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
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