Full-Time Residential Leasing & Marketing Representative - Bentley Ridge

Pennsylvania, USA (On-site)

Salary Not AvailableMid Level6+ years expFull time

Posted 3 months ago

Job Summary

Own guest-experience and leasing operations at a multifamily community, balancing front-desk hospitality with proactive outreach to fill vacancies and retain residents.

  • Manage guest interactions, property tours, and inquiries to convert interest into leases.
  • Coordinate marketing outreach, events, and retention programs to drive occupancy and satisfaction.
  • Support property operations by maintaining digital presence, competitive intel, and essential admin for the management team.

Job Description

Responsibilities

  • Greeting all guests at the property making them feel welcome and addressing their needs
  • Maintaining the property social media pages and website
  • Promptly responding to phone calls and emails from guest, checking knock daily and replying promptly
  • Leading guest through vacant and or model apartments discussing the features and benefits of the community and how we’re able to meet the needs of the guest
  • Continual follow up with each potential resident
  • Inspecting vacant and models daily as well as amenity spaces.
  • Scheduling and coordinating leasing signage
  • Having an active role in marketing outreach, including shopping competitive properties, preparing marketing outreach, grid and attending outside marketing events as necessary
  • Actively promoting resident retention programs including events, attending events and socializing at resident events
  • Performing various administrative duties to support the property manager and leasing team

Requirements

  • High school diploma or GED required
  • Valid driver's license required
  • A minimum of six (6) months experience with the multifamily community preferred
  • Software skills and knowledge preferred MS office Word, Excel PowerPoint and MRI preferred
  • Exceptional communication skills, strong interpersonal relationship abilities required
  • Ability to multitask and remain highly organized are a must

Benefits

  • Excellent benefits including medical, dental and vision available for full-time coworkers.
  • Access to the Healthy Rewards program
  • Access to High Health Wellness Center
  • Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
  • 401(k) Retirement Plan with a company match.
  • Ask your recruiter about the generous rental discount if living in a High Associates Residential community!
  • Tuition Assistance with 100 percent reimbursement for approved courses and degree programs which are job related and approved in advance by your supervisor.
  • Employee Assistance Program provides professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing.
  • High Family Foundation Scholarship is awarded annually to the children of High co-workers who meet certain requirements. Recipients are awarded $5,000 for each year they are enrolled in a two- or four-year accredited degree program.
  • Good Measure Award is presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure".
High Companies logo

High Companies

The High companies, based in Lancaster, Pa., serves customers throughout the eastern and Midwestern United States. High Industries Inc. affiliates: High Steel Structures LLC, High Concrete Group LLC, High Steel Service Center LLC, High Structural Erectors LLC, High Transit LLC, High Construction Company, StructureCare LLC, and Greenfield Architects Ltd. High Real Estate Group LLC offers the services of High Associates Ltd., High Hotels Ltd., and High Environmental Health & Safety Consulting Ltd.

Founded in 1931
Lancaster, Pennsylvania, USA
1.2K employees (78 in marketing)

Marketing Team

Marketing Team Size
37 (3% of company)
Median Career Experience
19 years
Median Tenure
19.5 years

Traffic Signals

Monthly Visitors
8.4K
Traffic Source Mix
Search
29.1%
Direct
46.7%
Referral
6.8%
Social
15.8%
Paid
1.5%

Headcount Trend

Current headcount: ~1.2K