We are seeking an enthusiastic, detail-oriented Front Desk Team Member to join our high-end health and wellness studio. This is a permanent position and is not a seasonal or summer role.

The ideal candidate thrives in a fast-paced environment, possesses exceptional organizational and multitasking skills, and is passionate about delivering outstanding client experiences. As the first point of contact for our members and guests, you will play a key role in creating a welcoming, professional, and supportive atmosphere.

The ideal candidate is outgoing, personable, and passionate about health and wellness, enjoys helping others achieve optimal health and is excited to grow within a creative, energetic, and purpose-driven environment. This individual will embrace our mission, support the continued growth of the practice, and play an active role in delivering an exceptional patient experience. We pride ourselves on treating both our patients and team members like family while providing the highest quality care possible.

Front Desk Responsibilities & Duties:

• Schedule and coordinate patient appointments
• Organize and assist with both in-office and community health talks
• Serve as the lead coordinator for outside marketing initiatives and events
• Verify patient insurance benefits and coverage information
• Greet patients and manage check-in/check-out procedures with professionalism and warmth
• Prepare and maintain incoming patient files and documentation
• Assist with office financial management and payment processing
• Prepare rooms and office areas for patient visits
• Answer and direct incoming phone calls in a courteous and efficient manner
• Maintain office cleanliness, organization, and overall presentation
• Perform opening and closing office procedures
• Conduct appointment reminder calls and patient follow-up communication
• Provide cross-coverage support for additional office duties, including patient exercises, re-examinations, and other patient care support tasks
• Participate in outside marketing and community outreach events

Qualifications:

• Strong desire to learn with the ability to communicate confidently and professionally
• Ability to multitask while maintaining exceptional attention to detail in a fast-paced environment
• Self-motivated and capable of working independently with minimal supervision
• Ability to represent and promote practice through community outreach and professional relationships with local businesses
• Excellent interpersonal and communication skills, with the ability to build positive relationships with patients and team members alike

No prior chiropractic experience is required. While experience is certainly a plus, we value attitude, coachability, reliability, and compassion above all else.

Competitive compensation will be offered based on experience, with additional monthly bonus opportunities available.

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• The ideal candidate demonstrates a coachable mindset, thrives in a fast-paced environment, maintains a positive and personable demeanor, exhibits exceptional reliability and punctuality, and quickly adapts to new systems and processes. How do you believe your experience and work style align with these qualifications?
• When would you be able to start if selected for this position?

Work Location: In person