Responsibilities

• Monitor social media activity, engage with communities via replying to comments with thoughtful, personalized responses, and flag key interactions or trends for senior team members.
• Compile and organize community and engagement data for campaign reports, pulling insights to help evaluate successes and opportunities.
• Adapt to evolving client needs, seamlessly moving between tasks such as campaign support, research, and operational duties to ensure the team’s success.

Requirements

• Experience: 1-2 years of experience or internships in social media, marketing, communications, or a related field.
• Social Media Passion: A genuine love for social media, with a personal interest in trends, influencers, and the brands you follow. You should be an engaged consumer of social media in your own life.
• Organizational Skills: Strong organizational abilities and attention to detail, with the ability to juggle multiple tasks and priorities.
• Technical Familiarity: Familiarity with major social media platforms (e.g., Instagram, TikTok, Facebook, Twitter) and tools such as Microsoft Office, Keynote, or Google Apps. Experience with Sprinklr or other SMMS platforms is a plus.
• Proactive and Flexible: A self-starter with a positive attitude who thrives in a fast-paced environment and is willing to tackle a wide variety of tasks.
• Team-Oriented: Collaborative by nature, with strong communication skills and a desire to support the success of the broader team.
• Willingness to Learn: An eagerness to develop new skills, take on challenges, and grow within the role.
• Working Hours: Ability to work in US East Coast hours to align with the Client’s working hours.