Demand Marketing Manager
The Access Group
Loughborough, Leicestershire, UK (Remote)
In-houseFull-timeMid level
3 weeks ago
Finance Lead Generation Executive
Gillingham, Medway, UK (On-site)
Salary Not AvailableMid LevelPart time
Posted 7 weeks ago
Job Summary
Own the end-to-end customer journey in finance lead generation, handling inquiries, guiding customers from credit checks to finance proposals, and converting interactions into appointments while ensuring compliant, high-quality service.
- Lead finance-led customer engagements, delivering a professional experience
- Guide customers through journeys from inquiry to appointment
- Maintain accurate CRM records and uphold compliance
Job Description
Responsibilities
- Engaging with finance-led customer enquiries - Both inbound and outbound calls, delivering a professional, customer-focused experience every time.
- Managing customer journeys and live interaction - identifying those checking their credit profile, converting them into full finance proposals, and turning approvals into confirmed appointments.
- Connect with customers who are ready to upgrade into a newer car for a similar monthly payment, helping them make confident, informed decisions.
- Maintaining accurate records in our CRM system, ensuring every lead, contact, and proposal is logged, tracked, and followed up to maximise conversion.
- Upholding the highest standards of compliance and quality assurance, ensuring every interaction aligns with our regulatory, ethical, and customer service commitments.
Benefits
- Company pension
- Employee discount
- Free on-site parking
- On-site gym
- Store discount
Big Motoring World Group
3.1 Glassdoor
Big Motoring World is a multi-award winning used Car Supermarket with showrooms in Kent, Peterborough, London, Leeds, Sheffield, Cannock, Camberley and Norwich. We stock over 8000 cars from brands such as BMW, Audi, Mercedes and Volkswagen.Big Motoring world features in the Sunday Times Top Track 250, The Mega growth 250 fastest growing companies in Kent and the LSE 1000 COMPANIES TO INSPIRE.As a fast-paced consumer-led company our expansion plans continue with a new Car Supermarket opening in Camberley in Q4 2024.
Founded in 1986
Gillingham, England, GBR
667 employees
37% recommend to a friend
38% CEO approval
Marketing Team
Marketing Roles Posted (Last 30 Days)
1
Funding
Last Raise
Private Equity, 4 years ago
Funding History
- Apr 2022Private Equity
Traffic Signals
Monthly Visitors
966K
Traffic Source Mix
Search
58.2%
Direct
35.3%
Referral
4.8%
Social
0.6%
Paid
1.1%
Headcount Trend
Current headcount: ~667
Recent News
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