Responsibilities

• Design and implement AI-powered creative workflows that improve speed, quality, and consistency for field marketing support.
• Actively evaluate emerging AI tools for design, copy, and creative production, then translate what matters into real use cases for the team.
• Proactively bring new ideas to leadership on how creative work can be done better, faster, or differently.
• Execute a wide range of marketing needs including graphic design, social content, email builds, onboarding assets, and light copywriting.
• Triage and fulfill requests through a centralized intake process, using strong judgment to prioritize efficiently.
• Consistently meet SLAs while maintaining high standards for brand, clarity, and quality.
• Serve as a creative and strategic resource for loan officers and regional leaders, offering guidance, not just execution.
• Coach field partners on best practices inside MORE, our marketing platform powered by Salesforce and Send360.
• Lead and evolve marketing onboarding experiences for new loan officers.
• Identify repeat needs and proactively build templates, systems, and AI-assisted solutions that reduce friction and rework.

Requirements

• 1-3 years of experience in marketing, design, or creative production.
• Demonstrated use of AI tools to build and enhance creative output and workflows.
• Hands-on experience across multiple marketing disciplines including design, content, social, and platforms.
• Strong communication skills and a consultative mindset.
• Bachelor's degree in Marketing, Communications, Design, or a related field.

Preferred

• Advanced Canva skills or experience with Adobe Creative Suite.
• Familiarity with CRM, email marketing, or marketing automation platforms.
• Experience supporting sales teams or working in a fast-paced, service-oriented environment.
• Mortgage or financial services experience.

Benefits

• Competitive pay
• Benefits Offered: Medical, Dental, Vision, Life, Disability, Critical Care, Hospitalization, HSA, FSA, DCFSA and QTE
• Retirement plan: 401(k) and Roth
• Paid Time Off: 16 days front loaded. Prorated based on the start date month
• 11.5 paid holidays per year
• Employee assistance program
• Excellent career growth opportunity
• Fun, team-focused working environment
• Employee driven community outreach program
• Relocation packages available