Responsibilities

• Own the Americas portfolio of recurring executive-engagement programs and the regional capability that supports them, setting its strategy, priorities, investments, and measures of success.
• Lead and develop the regional team responsible for program strategy, operations, and delivery, creating clear ownership and an unusually high standard of execution.
• Translate enterprise and regional priorities into a focused portfolio, including where executive engagement can materially advance an important customer relationship or business outcome.
• Build an operating model that enables consistent quality and responsible scale while preserving the judgment required to determine what should be repeatable and what should remain bespoke.
• Ensure priority programs bring together the right customer context, narrative, speakers, demos, experience, and follow-through.
• Partner with Sales leadership and customer-facing teams to connect each engagement to meaningful customer objectives, decisions, and next steps.
• Establish measures that connect customer insight, relationship progress, business results, experience quality, and operational health.
• Manage regional resources, budget, vendors, and capacity with discipline, making clear tradeoffs and surfacing risks early.
• Represent the Americas in global planning and help successful approaches travel across regions while preserving what needs to remain locally owned.

Requirements

• Have 10+ years of experience building or leading executive programs, customer engagement, enterprise marketing, experience centers, field marketing, or a comparable enterprise capability.
• Have led and developed a high-performing team with accountability for a visible portfolio, not only individual programs.
• Have built or transformed a high-touch customer capability, moving it from reactive or heavily bespoke delivery toward a more strategic and scalable model.
• Bring strong commercial judgment and credibility with senior Sales leaders, customers, and internal executives.
• Understand the difference between an exceptional executive experience and a polished event—and can connect that experience to meaningful customer and business progress.
• Know how to prioritize rigorously, say no constructively, and make difficult resource decisions without losing stakeholder trust.
• Can translate strategy into a working system with clear ownership, strong standards, and reliable execution.
• Can operate credibly in a fast-moving technical environment and build effective partnerships across Product, Research, Marketing, Sales, and customer-facing teams.
• Move comfortably between setting direction, developing leaders, reviewing the system, and personally stepping into a critical moment.

Benefits

• relocation assistance