Communications Manager - CX Organization (Remote)
Cisco
Durham, NC (Remote)
$120K/yr - $212K/yrIn-houseFull-timeSenior level7+ years exp.
6 hrs ago
Executive Director Strategic Comms and Public Relations
West Des Moines, IA
Salary Not AvailableSenior Level7+ years expFull time
Posted 3 weeks ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own the enterprise communications agenda from executive messaging to governance and media relations, guided by analytics and cross-functional collaboration.
- Executive Communications: Shape messaging for leaders and organizational storytelling.
- Change Communications: Lead enterprise-wide change programs and workforce engagement.
- Operations & Analytics: Drive governance, AI-enabled processes, and performance insights.
Job Description
- Develop and execute enterprise-wide strategic communications, executive communications, and public relations strategies aligned with organizational priorities.
- Serve as a trusted communications advisor to executive leadership, shaping executive messaging, organizational storytelling, and leadership communications.
- Lead organizational change communications that support enterprise initiatives, workforce engagement, and stakeholder readiness.
- Advance communications operations through AI, automation, technology, and process improvement to improve efficiency, governance, and communication effectiveness.
- Establish communications governance, editorial standards, message architecture, and enterprise communication processes.
- Oversee public relations, media relations, crisis communications, and issues management strategies that strengthen organizational reputation.
- Partner with leaders across Marketing, Change Management, Government Affairs, Community Impact, and Market leadership to deliver integrated communications strategies.
- Lead and develop a high-performing communications team while fostering collaboration, innovation, and continuous improvement.
- Utilize analytics, audience insights, and performance metrics to continuously improve communications strategy and engagement.
- Bachelor's degree in Communications, Marketing, Public Relations, or a related field required.
- Master's degree preferred.
- 7 or more years of progressive leadership experience in enterprise communications, executive communications, public relations, or a related field within a large, complex organization.
- Experience developing executive communications strategies and partnering directly with senior executives.
- Demonstrated success leading communications for large-scale organizational change and transformation initiatives.
- Proven experience implementing AI, automation, and technology-enabled process improvements that enhance communications operations and effectiveness.
- Exceptional communication, writing, editing, and storytelling skills with strong attention to detail.
- Experience leading cross-functional teams and influencing stakeholders across a matrixed organization.
- Strong strategic thinking, executive presence, and ability to translate complex information into clear, actionable communications.
- Master's degree preferred.
- Healthcare experience preferred but not required.
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
UnityPoint Health
As an integrated health system, we provide care throughout Iowa, western Illinois and southern Wisconsin in not-for-profit hospitals, clinics and home health settings. Each year, we serve nearly 8 million patient visits of all different types, including around 100,000 surgeries and deliver more than 20,000 babies. Whatever stage of life you’re in, our goal is to make your care easier and more personal.At UnityPoint Health, we put people first. And we start from the inside out. We care deeply about making UnityPoint Health a great place to work because our team members are the compassionate core of who we are and how we serve. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare for four years in a row. We've worked diligently to invest in our team members across key areas, including:o Team Member Empowermento Leadership Effectivenesso Community Impact and Engagemento Career DevelopmentVisit www.unitypoint.org/join-our-team to explore career opportunities at UnityPoint Health.
