Responsibilities

• drive the growth and evolution of our Financial Services practice; expand our portfolio of fintech, financial services, insurtech, and proptech clients—and for shaping the strategic direction of the practice as a whole.
• serve as a trusted advisor to C-suite leaders at some of the most consequential companies in financial services, guiding them through defining moments: IPOs and corporate milestones, category creation, regulatory navigation, crisis, and reputation renewal.
• bring a sharp, published point of view on the issues shaping the fintech landscape, activating that expertise to drive the agency’s thought leadership, visibility, and new business pipeline.
• lead, inspire, and develop a talented team of communications professionals, partnering closely with the SVP who oversees day-to-day portfolio management to set and achieve the practice’s goals.
• this role requires someone who generates pipeline independently, leads pitches from start to finish without executive support, and builds client relationships that compound over time into retained, high-value engagements.
• own the practice’s revenue growth—set goals, build pipeline, and close; drive new business development independently, including identifying prospects, cultivating relationships, and leading pitches from brief through contract, without reliance on executive support to anchor the process.
• build and maintain a visible, active pipeline, with regular reporting on BD activity, prospect conversations, and conversion progress.
• overseeing the development of integrated communications strategies for clients navigating milestone moments—IPOs, category launches, acquisitions, rebrands—and ensuring the strategic frame is clear before teams begin building.
• maintain strong relationships across the portfolio, ensuring quality of service, identifying opportunities for deepened engagement, and serving as the senior escalation point when issues arise.
• thought Leadership & Industry Presence: developing and regularly publishing a sharp, original point of view on emerging regulation, market shifts, the evolution of fintech categories, AI’s impact on financial services, and other issues; representing Mission North at industry conferences, panels, and events; developing thought leadership platforms and programs for clients.

Requirements

• 15+ years of senior communications experience at PR agencies (in-house experience a plus) at fintech or financial services companies, with a demonstrated track record of impact at each level.
• A proven business developer—you have closed and retained clients independently, you maintain a strong and active network of decision-makers across fintech, financial services, insurtech, proptech, and crypto, and you convert relationships into pipeline without prompting or oversight.
• A recognized voice in the fintech and financial services space, with a demonstrated habit of publishing, speaking, and contributing to the conversations that shape the industry. You have a point of view, and you put it out into the world.
• A trusted C-suite counselor. You have deep experience advising CMOs, CCOs, and CEOs through high-stakes moments: regulatory change, market volatility, M&A, leadership transitions, and crises. Clients call you first because they trust your instincts.
• Experienced with communications milestone moments: launching from stealth, creating a category, navigating a crisis, preparing for an IPO, and managing reputation through periods of change.
• A skilled facilitator and communicator. You lead strategic workshops and messaging sessions with executive teams and present with clarity and authority in any room. Your executive presence is immediately legible to senior client stakeholders.
• A strong team leader with experience managing and developing senior-level direct reports, building high-performing teams, and fostering a culture of accountability, growth, and craft.
• Able to work across multiple client portfolios simultaneously, maintaining quality and strategic oversight without losing the thread on any account.

Preferred

• Bonus: experience in public affairs and advocacy, financial communications, and/or investor relations.

Benefits

• Mission North cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.