Entertainment Cashier (On Call) (37085)
Rancho Mirage, CA (Unknown)
Posted 11 days ago
Job Summary
Own guest-facing operations for events, including ticketing, transaction integrity, and cage balancing, while supporting promotions and delivering excellent service across multiple channels.
- Guest service and ticketing operations
- Event promotions support and giveaways
- Database reporting and management liaison
Job Description
Responsibilities
- Welcoming guests in a polite and friendly manner.
- Sell tickets for headline concerts, entertainment events, special events and promotions.
- Utilize proper procedures and documentation for all transactions.
- Ensures bank is counted and balanced with Cage.
- Assists with ticket taking and usher duties as needed.
- Record and report database information to management.
- Must possess and maintain a thorough knowledge of Agua Caliente Casino s special events, promotions, and advertising campaigns.
- Support, as needed, marketing/players club promotions by distributing gifts, helping with giveaways, tournaments.
- Answers phones and addresses calls appropriately.
- Provide excellent guest service.
Requirements
- High school diploma or G.E.D.
- Some demonstrated customer service experience and/or training or combination of education and experience.
- Computer literate with good oral and written English communication skills.
- Multi-lingual desirable with good phone etiquette.
Agua Caliente Casinos
Agua Caliente Casinos are located in Rancho Mirage, Palm Springs, and Cathedral City, CA. Agua Caliente Resort Casino Spa Rancho Mirage is the only property in California that has been awarded the Forbes Four-Star rating for its resort hotel and fine dining establishment, and the Forbes Five-Star award for its Sunstone Spa. The Show, Southern California’s premier entertainment venue, which features a legendary lineup of performers such as Jerry Seinfeld, Duran Duran and Dolly Parton, boasts over 2,000 seats and is a favorite of all whom perform there. Agua Caliente Casino Palm Springs offers the newest slot machines, a variety of table game action, high-limit gaming, plus fine dining and shopping, all in a fabulous setting in historic downtown Palm Springs. Agua Caliente Casino Cathedral City is the newest gem in the Agua Caliente Casinos’ crown of jewels and consists of over 30,000 sq. feet of gaming, including over 530 slot machines, and nine table games. The 12,000 sq. foot outdoor space sets this property apart as it host live entertainment, an array of special events, and community gatherings, all with an amazing view of desert landscape and picturesque mountain tops. This beautiful property offers a three-meal dine-in restaurant Café One Eleven, 360 Sports, the sister outlet of 360 Sports in Rancho Mirage, that will amaze sports fans with its state-of-the-art sights and sounds, and the 24-hour Java Caliente coffee shop. The Agua Caliente Casinos are owned and operated by the Agua Caliente Band of Cahuilla Indians, which also owns the world-renowned Indian Canyons and Tahquitz Canyon hiking trails, and the Indian Canyons Golf Resort.
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