Ecommerce Quality Assurance Specialist
Bolingbrook, IL (On-site)
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
Ecommerce Quality Assurance Specialist
We are seeking a detail-oriented Ecommerce Quality Assurance Specialist to ensure the reliability, performance, and accuracy of our eCommerce platform. This role is responsible for validating front-end page quality, end-to-end order placement workflows, and the seamless flow of order data into our ERP system. The ideal candidate combines strong functional testing skills with a deep understanding of eCommerce user journeys and backend integrations.
As the Ecommerce Quality Assurance Specialist, you will
- Validate UI/UX consistency, responsiveness, and cross-browser compatibility
- Ensure product pages, cart, and checkout experiences meet functional and visual standards
- Identify layout, content, and performance issues across devices
- Test complete customer journeys from product selection through checkout and confirmation
- Validate payment processing, shipping calculations, taxes, and promotions
- Perform regression testing for releases impacting checkout or cart functionality
- Verify accurate transmission of order data from the eCommerce platform into the ERP system
- Validate order statuses, inventory updates, pricing, and fulfillment data
- Troubleshoot and document data mismatches or integration failures
- Develop and maintain test cases, test plans, and test data
- Execute manual and/or automated tests for new features and releases
- Collaborate with developers and product teams to clarify requirements and edge cases
- Identify, document, and track bugs using issue tracking tools
- Provide clear reproduction steps and severity assessments
- Support root cause analysis and verification of fixes
- Participate in release validation and smoke testing
- Monitor production systems for order flow or integration issues
- Assist in incident triage and resolution
- Perform other duties as assigned
Qualifications
- 3+ years of QA experience, preferably in eCommerce (Salesforce Commerce Cloud Preferred) or web applications
- Strong understanding of eCommerce workflows (product catalog, cart, checkout, payments)
- Experience testing order management systems or ERP integrations
- Familiarity with APIs, data validation, and backend workflows
- Experience with automated testing tools (e.g., Selenium, Cypress)
- Experience with bug tracking tools (e.g., Jira, TestRail)
- Strong attention to detail and analytical skills
- Basic SQL or data validation experience
- Understanding of payment gateways and fraud checks
Why you’ll love working at WeatherTech
WeatherTech is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe work space. Employees are offered an array of perks including:
- Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
- 401(k) plan
- Paid vacation, holidays, and personal time
WTC1
WeatherTech
Manufacturing and sales of uPVC windows and doors.
